Fiverr Help Pages

Fiverr Customer FAQ, Forum, and Online Help Desk

Average time to fix: (80 hours)
Busiest time: 3:45pm
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Recent Fiverr help topics searched

Chose to do design myself. Seller is not agreeing to cancel.
Hi I was contacting u guys cuase the seller had * days to have my design ready and he l...
Hello, please give me an update in relation to bank data information in order to receiv...
no one is answering my requests.
I want to explain to fiverr team that I tried many time to report my account back to Ni...
Want a refund from fiverr i was told that by entering my credit card information I woul...
I been robbed so many times on this site. I WANT ALL MY MONEY BACK ASAP MY LAWYER WILL...
dear fiverr, a few hours ago I suddenly saw some charges from you for $ ***, I have nev...
I cancel the service and I want a refund.
I have repeatedly asked to cancel my order on moments after placing. Seller just keeps...
Hello, we have an Excel spreadsheet that a previous employee created. It used for inven...
I placed an order and me and the seller agreed. upon completetion of my order *** * ent...
i gave the graphic designer a tip and submitted it with positve comments and the graphi...
My oder FO***DD*EC****I would like the delivery time to be extend please.
I do not have a paypal acct but my debit card is not being accepted. I have called my b...
Hey Sir*Mam,Today i accidentally wrote the word "Money " in the inbox.because my buyer...
My order won’t let me review it . All it says is unable to review call customer service
Get help with my issue

Fiverr Online Help at - Info & Stats

Help desk address
Call-back available
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
Communication customer rating
Quality of help rating
Votes for online help
When this was last updated
Fri Mar 27 2020 09:00:00 GMT+0000 (UTC)

Fiverr Help Pages: What to Know

This is the Fiverr help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Fiverr's best customer help page or faq or forum, this is the best entry point according to 11,754 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Fiverr agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Fiverr: General Information

Fiverr does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Fiverr one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Fiverr.

Do Fiverr and GetHuman work together?

GetHuman has no relationship with Fiverr and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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