Fandango Help Pages

Fandango Customer FAQ, Forum, and Online Help Desk

Average time to fix: (29 hours)
Busiest time: 1:15pm
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Tweet re: Exchange TicketsTweet re: Refund a ChargeTweet re: Payment ProblemTweet re: Change TicketsTweet re: Gift Card or Promo CodeHelp with something else

Recent Fandango help topics searched

I try to buy movie tickets but it keeps telling me that there was an error and to try a...
kept Ion saying I was doing something wrong.
The ticket came with conflicting information. It read * matinee tickets, * seats. I bou...
My wife used a $** gift card online to purchase * tickets. She never received the email...
purchased with Paypal one ticket for AMC Emeryville Bay MetEncore * pm show $**.**.didn...
purchased with Paypal one ticket ******** for AMC Emeryville Bay ** MetEncore...
I WANT TO CHANGE MY "MIDWAY MOVIE" TICKETS FROM FRIDAY,**-** TO SATURDAY,**-** SAME TI...
I would like to get a refund on fandango tickets or exchange them because I can not mak...
my credit union never received my fund of **.**. from a cancelled show on Nov. *th...
I was offered a $* reward via email. I clicked on the link, purchased my ticket, and I...
Checking to confirm that an order went through. I booked through Fandango, it's showing...
I would like to change my movie tickets for tomorrow to a different theater.
I am a VIP member. When I try to purchase tickets I get a pop up saying my purchase did...
Fraudulent use of Amc stubs number for purchase of Fandango tickets: *I did not order t...
Purchased tickets on the wrong day. My confirmation number is WG*LL**. I’ve already cor...
trying to buy tickets and it tells me something missing
Account was hacked and someone bought tickets
Get help with my issue

Fandango Online Help at fandango.custhelp.com - Info & Stats

Help desk address
http://fandango.custhelp.com/app/ask
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1:15pm
Average turnaround time
29
Rank amongst all ways to reach them
5
Other means of communication
phone, chat, web
Communication customer rating
63%
Quality of help rating
93%
Votes for online help
624
When this was last updated
Fri Mar 27 2020 10:00:00 GMT+0000 (UTC)
Best phone number
866-857-5191

Fandango Help Pages: What to Know

This is the Fandango help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Fandango's best customer help page or faq or forum, this is the best entry point according to 39,468 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-857-5191) which we show above. Sometimes when you dig through the various help topics and volumes on fandango.custhelp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Fandango agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Fandango: General Information

Fandango has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Fandango using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-857-5191 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Fandango.

Do Fandango and GetHuman work together?

GetHuman has no relationship with Fandango and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Fandango Contact Info

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