FAFSA Help Pages

FAFSA Customer FAQ, Forum, and Online Help Desk

Average time to fix: (24 hours)
Busiest time: 9am
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Recent FAFSA help topics searched

It won't let me add a school to current completed **-** fafsa application.
I need to rest my I'd and password it's been years since I been to college email I reg...
Hello, I'm trying TO SIGN MY APPLICATION, but I can't remember neither my user name nor...
fSa ID. Is not being send
Tried to provide IRS link (DRT). IRS connection failed, it directed me to call a numbe...
My mother had her identity stolen and had fraudulent accounts on her credit score this...
I can not find I forget my save key**so I can not complete the form.
I'm a parent. We have entered ** schools but can't see how to enter any more. This is n...
Hi , I submitted the Fafsa for my daughter to many schools & have lost count of the sch...
my mother's information is listed under my information
I will like to know, why I am receiving different amount of money for different semeste...
I want to ask if i can file FAFSA? I ask this because my legal status is not a recidenc...
I need to know how to file the FAFSA for more than ** schools.
I believed i applied for the wrong school year, i am currently in school and I applied...
We have doubts about certain reporting aspects of the parents financial section which t...
Need to change the school for ****-**** FAFSA. My account will not allow to to do so.
I was wondering if i can get anyones help about my fafsa account. I am filling out my f...
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FAFSA Online Help at studentaidhelp.ed.gov - Info & Stats

Help desk address
https://studentaidhelp.ed.gov/app/ask/session/L3RpbWUvMTQ3MzE3NjcwNy9zaWQvNGVQeEJZWm0%3D
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
24
Rank amongst all ways to reach them
3
Other means of communication
phone, chat, web
Communication customer rating
56%
Quality of help rating
88%
Votes for online help
229
When this was last updated
Thu Mar 26 2020 08:00:00 GMT+0000 (UTC)
Best phone number
+1 800-433-3243

FAFSA Help Pages: What to Know

This is the FAFSA help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for FAFSA's best customer help page or faq or forum, this is the best entry point according to 24,396 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+1 800-433-3243) which we show above. Sometimes when you dig through the various help topics and volumes on studentaidhelp.ed.gov, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from FAFSA agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting FAFSA: General Information

FAFSA has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with FAFSA using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +1 800-433-3243 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like FAFSA.

Do FAFSA and GetHuman work together?

GetHuman has no relationship with FAFSA and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

FAFSA Contact Info

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