FAFSA Help Pages

FAFSA Customer FAQ, Forum, and Online Help Desk

FAFSA Help @ studentaidhelp.ed.gov
Customer Help
Average time to fix: (53 hours)
Busiest time: 10:45am
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Recent FAFSA help topics searched

I did an application for financial aid for ********* school year.*The school has record...
you guys fafsa wont let me log in it keeps saying uknown error everytime i put the corr...
is it possible to apply for fafsa solely for an extra semester rather than a full year?
change billing informaion
I have completed my FAFSA application for ****-****, and submitted without a parent's s...
I have not logged into my FASFA account since **** and between then and now I have forg...
I sent in a Fafsa form, we are having issues with the IRS and Tax form area. On the por...
My mom FAFSA account is locked and need help signing
I have already applied for FASFA and have been approved. The issue is, I am wondering w...
Good afternoon, my name is Carl Craig, and I would like to know what is the graduate st...
I was supposed to have a full scholarship but now my university is saying I owe them a...
it has a error on my mother social
social problem with my mothers.
I would like to know what my SFA inquiry account number is?
need to correct answer to no for graduation status
I made a mistake on my application and I need help correcting the error. It will not le...
Confirmation number: B ************ *********** **:**:***Data Release Number (DRN...

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FAFSA Online Help at studentaidhelp.ed.gov - Info & Stats

Help desk addresshttps://studentaidhelp.ed.gov/app/ask/session/L3RpbWUvMTQ3MzE3NjcwNy9zaWQvNGVQeEJZWm0%3D
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time53
Rank amongst all ways to reach them3
Other means of communicationphone, chat, web
Communication customer rating68%
Quality of help rating76%
Votes for online help200
When this was last updatedThu Oct 21 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+1 800-433-3243

FAFSA Help Pages: What to Know

This is the FAFSA help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for FAFSA's best customer help page or faq or forum, this is the best entry point according to 24,396 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+1 800-433-3243) which we show above. Sometimes when you dig through the various help topics and volumes on studentaidhelp.ed.gov, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from FAFSA agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting FAFSA: General Information

FAFSA has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with FAFSA using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +1 800-433-3243 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like FAFSA.

Do FAFSA and GetHuman work together?

GetHuman has no relationship with FAFSA and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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