How Do I Recover My Account Access with FAFSA?
Your FAFSA account has important information that impacts your future. If you cannot access your FAFSA account, follow these outlined steps to regain account access.
The Free Application for Federal Student Aid (FAFSA) is an online form that allows students in the United States to apply for Federal student loans for their continuing education (college or career school). Students can apply for all kinds of financial aid including loans, a work-study, and grants. This online form determines students' eligibility for student financial aid. If you have lost access to your FAFSA account, you'll want to recover it as soon as possible to see your FAFSA status. Keep reading for detailed instructions on how to recover your account access with FAFSA.
Reset Your FAFSA Password
Select 'Log In' on the right side of the screen.
Select 'I am the student.'
Click on 'Forgot Password.'
You will be redirected to a new page where you can enter your username, phone number, or email address to reset your password. Additionally, provide your birthday information. Click 'Continue.'
You will be prompted to reset your password. Using your new password, sign in to your account.
Forgot Your FAFSA Username
Select 'Log In' on the right side of the screen.
Select 'I am the student.'
Click on 'Forgot Username.'
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You will be redirected to a new page where you have three options.
Email a secure code. If you choose this option, you will have to provide the email on file with your account.
Text a secure code to my mobile phone. If you choose this option, you will have to provide the phone number on file with your account.
Answer my challenge question.
Select your option, provide the verification information, and select 'Continue.'
Your username will be displayed on the next screen. You can now sign in to your account.
Contact FAFSA Customer Support Via Phone
If the above options still don't work for you, the next best step is to contact FAFSA customer support. You can call into the FAFSA customer support line to get assistance with recovering your account. You will have to provide contact and personal information to verify your identity. Note that only the person on the account is allowed to access the account. Parents of children applying for FAFSA will have their own login details.
Contact FAFSA Customer Support Via Live Chat
If you prefer not to speak over the phone, you can use the FAFSA Customer Support live chat function during business hours. Note that you will have to provide contact and personal information to verify your identity. Only the person on the account is allowed to access the account. Parents of children applying for FAFSA will have their own login details.
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