FAFSA Live Chat

How to chat with FAFSA by GetHuman

Live Chat with FAFSA Agents
https://studentaidhelp.ed.gov/app/home/site/fafsa
Click "Chat with us" on the right
Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 8am-11pm, Sat-Sun 11am-5pm EST
Why did you want to chat with FAFSA?
Chat topic: Request for documentsChat topic: Account accessChat topic: Application statusWant to chat for a different reason

FAFSA Live Support Statistics

Live chat starting point
https://studentaidhelp.ed.gov/app/home/site/fafsa
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-11pm, Sat-Sun 11am-5pm EST
Best time to chat
1:45pm
Average wait
1
Current wait
3
Rank (overall)
2
Alternate methods
phone or chat or web
Quality of communication
47%
Quality of help
63%
Customer votes
77,957
Information last updated
Wed Sep 19 2018 10:00:00 GMT+0000 (UTC)
Best phone number
+1 800-433-3243

Chatting with FAFSA Customer Service

Live chat with FAFSA by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with FAFSA about. We can usually help ensure a better outcome. This is the best way to live chat with FAFSA because 24,396 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case FAFSA usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://studentaidhelp.ed.gov/app/home/site/fafsa are used to handling Request for documents, Account access, Application status and other customer service issues. When you chat with FAFSA agents, they are most likely chatting with you from their call center located in Richardson, TX or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-11pm, Sat-Sun 11am-5pm EST. It's hard to tell if companies like FAFSA offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting FAFSA with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting FAFSA

While FAFSA does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for FAFSA is their +1 800-433-3243 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact FAFSA? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

FAFSA Contact Info

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