FAFSA Live Chat

How to chat with FAFSA by GetHuman

Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 8am-11pm, Sat-Sun 11am-5pm EST
Click "Chat with us" on the right
Why did you want to chat with FAFSA?

Topics from recent customer chat windows

Hello, i am trying to finish off my process of my *FAFSA for ****-**** but im at the la...
Student Financial section is not saving and every line appears with no response. I go b...
I can not log into my fafsa account that I made ** years ago and I no longer have acces...
I need to know the status of Fafsa for my son. When he logs into his profile he cant se...
My mom's initial, N, on the FAFSA is incorrect and instead shows my dad's which is C. M...
I wanted to create my mom an account, but it says her number is already associated with...
Make corrections to my fasfa but it is not letting me
i dont know my federal school code
I am trying to do corrections on my ****-** fafsa and when I go to click next it does n...
Called FSA Help desk, on hold for over * HOURS and still waiting. I called last month...
I was needing to know if my loans and grants have been paid out to my school yet?
I keep getting fafsa.****.eoe.****.errorMsg*My name birthday are correct but it won't l...
Having difficulty completing the FAFSA form. The website will not let us proceed past...
Help me with my issue

FAFSA Live Support Statistics

Live chat starting pointhttps://studentaidhelp.ed.gov/app/home/site/fafsa
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-11pm, Sat-Sun 11am-5pm EST
Best time to chat10:45am
Average wait1
Current wait3
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication51%
Quality of help67%
Customer votes77,952
Information last updatedThu Jan 13 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+1 800-433-3243

Chatting with FAFSA Customer Service

Live chat with FAFSA by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with FAFSA about. We can usually help ensure a better outcome. This is the best way to live chat with FAFSA because 24,396 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case FAFSA usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://studentaidhelp.ed.gov/app/home/site/fafsa are used to handling Account access, Application status, Request for documents and other customer service issues. When you chat with FAFSA agents, they are most likely chatting with you from their call center located in Richardson, TX or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-11pm, Sat-Sun 11am-5pm EST. It's hard to tell if companies like FAFSA offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting FAFSA with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting FAFSA

While FAFSA does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for FAFSA is their +1 800-433-3243 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact FAFSA? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are FAFSA and GetHuman affiliated?

GetHuman and FAFSA have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

FAFSA Contact Info

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