Eventbrite Help Pages

Eventbrite Customer FAQ, Forum, and Online Help Desk

Average time to fix: (73 hours)
Busiest time: 1:15pm
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Help with Account AccessHelp with Missing OrderHelp with Create a ListingHelp with Cancel an EventHelp with Refund a ChargeHelp with something else

Recent Eventbrite help topics searched

I noticed a charge of $***.** on my credit card statement for EB Wine Education-Win. I...
Myself and two other friends have been trying to purchase tickets to an event through E...
I’m gifting my digital ticket to a friend. How do I do that? It’s in Austin Texas for t...
I was trying to order tickets to Funtcase on October **, **** at Bassmnt San Diego. I p...
I have a question re: a high school reunion you are selling tickets for. I need to ens...
I got an email about a ticket to an event in Phoenix to a Transformational Business Sum...
how to assign free seats for my event and send to attendees
Hello. My company used Eventbrite for ticket sales for a annual event. We have a Standa...
I got a * day pass ticket to riot fest. I had my card stolen that I used to buy this t...
My sister Amy Lynne VanStory ordered * tickets May *.****, for Lake Street Dive. Order...
When I type my event details it doesn't save past the *nd line. It's infuriating and I...
TO WHOM IT MAY BE CONCERN*WE ARE CENTER FOR BIODIVERSITY AND ECOLOGICAL RESTORATION, WE...
I never got a confirmation email. I'm afraid that if I re-register I will be charged t...
Eventbrite, I am the building manager at *** North Queen St., Lancaster, PA. *This is...
I am trying to send an email message to attendees for an event this Sunday. We have...
After purchasing the tickets, a message popped up saying "tickets were sent to (my emai...
can i bring my own tables to the vintage flea market and just pay the $** space fee?
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Eventbrite Online Help at eventbrite.com - Info & Stats

Help desk address
https://www.eventbrite.com/support/contact-us
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1:15pm
Average turnaround time
73
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
69%
Quality of help rating
80%
Votes for online help
361
When this was last updated
Tue Jun 30 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Eventbrite Help Pages: What to Know

This is the Eventbrite help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Eventbrite's best customer help page or faq or forum, this is the best entry point according to 32,958 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on eventbrite.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Eventbrite agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Eventbrite: General Information

Eventbrite does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Eventbrite one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Eventbrite.

Do Eventbrite and GetHuman work together?

GetHuman has no relationship with Eventbrite and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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