Eventbrite Help Pages

Eventbrite Customer FAQ, Forum, and Online Help Desk

Eventbrite Help @ eventbrite.com
Customer Help
Average time to fix: (77 hours)
Busiest time: 10:15am
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Recent Eventbrite help topics searched

Please cancel my order for the **:** shuttle to Shen Yun in San Francisco on Jan...
We misread the time for the shuttle to Shen Yun on Jan. *. We purchased * tickets for...
My details on my tickets are wrong. And entered different ones please get back to me tommrow
I purchased tickets for the all black new years eve party at George K s and the table f...
I held an event in Singapore and accepted payment in Singapore dollars. When it was tim...
I call every couple of days and send emails to receive a payout for an event on Nov. *n...
Hi i bought tickets last week and never received the email with a pdf for the ticket do...
Eventbrite Weebly app isn't working* message says the security certificate has expired.
I bought * tickets to Mortified at The New Parish in Oakland on Sat., Dec. **, ****. W...
I purchased * tickets last night **-**-** to see The Lacs. My sister-in-law & her boyfr...
I requested a refund of one of my tickets and never heard back. The order no. is...
how to upload image in the event using eventbrite API.
Dear Eventbrite team, **I wanted to provide some feedback that may be useful to your te...
We need a check emailed for payout
I paid $***.** for tickets I cannot use because they have no rooms available for the ev...
I bought tickets to see Jerry Cantrell on December *th at the Pico Union project from E...
I cannot print my tickets My computer is old and I have Microsoft ** and I don't know...

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Eventbrite Online Help at eventbrite.com - Info & Stats

Help desk addresshttps://www.eventbrite.com/support/contact-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time77
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating65%
Quality of help rating84%
Votes for online help366
When this was last updatedThu Feb 18 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Eventbrite Help Pages: What to Know

This is the Eventbrite help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Eventbrite's best customer help page or faq or forum, this is the best entry point according to 32,958 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on eventbrite.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Eventbrite agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Eventbrite: General Information

Eventbrite does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Eventbrite one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Eventbrite.

Do Eventbrite and GetHuman work together?

GetHuman has no relationship with Eventbrite and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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