E.ON Help Pages

E.ON Customer FAQ, Forum, and Online Help Desk

E.ON Help @ eon-uk.com
Customer Help
Average time to fix: (69 hours)
Busiest time: 10:45am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent E.ON help topics searched

need to send in a photo of meter given e-mail *****@***.com keeps rejecting is this co...
I need to change the address that the bill is sent to
Hi, last year we applied for and received warm heating discount, as we receive pension...
I want to continue with a regular paper statement
ive been on the phone for ** min just to let you no my smart meter is not working
Don’t understand my letter I got from you I don’t know if you owe me or I owe you I wou...
My electrician is modifying the distribution board and has requested electric to the pr...
I am currently trying to claim back a *** pound estimate from earlier this year.*I am r...
I usually receive quarterly bills. However, i received a bill for the whole year which...
i am trying to submit final meter readings for my father but he doesn't have an online...
I have switched from EDF to Eon back in April. I have supplied EON with my electricity...
sbaby**** your com took **.** off my cash app card I did not give anyone to tk my money...
Account no: **** **** **** I received a cold call from ESB Energy. I do not wish to p...
Getting letters about bills and charges for our flat that are not for us as we are with...
Hi I moved into rented property on the **th of March this year I have just received a g...
hi my mum an dads tariff is due to come to come to and end in may can you recommend one
You have been texting me Penny Woodward on ***********. I do not have an account with y...

Get help with my issue

E.ON Online Help at eon-uk.com - Info & Stats

Help desk addresshttp://www.eon-uk.com/contactforms/contactus.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time69
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating70%
Quality of help rating93%
Votes for online help32
When this was last updatedMon Apr 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0345 0520000

E.ON Help Pages: What to Know

This is the E.ON help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for E.ON's best customer help page or faq or forum, this is the best entry point according to 2,208 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0345 0520000) which we show above. Sometimes when you dig through the various help topics and volumes on eon-uk.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from E.ON agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting E.ON: General Information

E.ON has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with E.ON using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0345 0520000 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like E.ON.

Do E.ON and GetHuman work together?

GetHuman has no relationship with E.ON and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

E.ON Contact Info

Other Company Help Desks

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!