Dollar General Help Pages

Dollar General Customer FAQ, Forum, and Online Help Desk

Dollar General Help @ www2.dollargeneral.com
Customer Help
Average time to fix: (88 hours)
Busiest time: 10:15am
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Recent Dollar General help topics searched

Why the ad says assorted Pepsi products and you can only get what's shown in the ad. Th...
I had a coupon saved to my account for Oral B toothbrush and it didn’t come off at chec...
I was at your store in Baldwin,la. And your manager accuses three ladies of knocking ov...
I need to reset both my username and password on my account
I got a new phone I downloaded the dollar general store digital coupon app I used the s...
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On September ** ****, I shop in my home town Hector Ar. I got checked out I could not f...
FedEx is sending my order to the Dollar General on Babcock in Palm Bay Florida. Since w...
I'm having trouble getting DG Sinus Severe Nasal Decongestant ** hour Relief *oz. I use...
No me acuerdo de mi email viejo y de mi contrasena y quiero hacer otro nuevo pa entrar...
I can't reset my password and find my application that I filled out for the wrong district
Trying to reset password but won’t send me a link to reset it
I can not reset my password, there is always a issue when trying to get digital coupons...
I do not have access to my old email account to reset my password and the website will...
How can I get help with an employee in a store following my ** yr old daughter around t...
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Dollar General Online Help at www2.dollargeneral.com - Info & Stats

Help desk addresshttp://www2.dollargeneral.com/Customer-Care-Center/pages/contact-us.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time88
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating93%
Quality of help rating84%
Votes for online help44
When this was last updatedSun Apr 11 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Dollar General Help Pages: What to Know

This is the Dollar General help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Dollar General's best customer help page or faq or forum, this is the best entry point according to 4,140 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on www2.dollargeneral.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Dollar General agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Dollar General: General Information

Dollar General does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Dollar General one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Dollar General.

Do Dollar General and GetHuman work together?

GetHuman has no relationship with Dollar General and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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