Dollar General Help Pages

Dollar General Customer FAQ, Forum, and Online Help Desk

Dollar General Help @ www2.dollargeneral.com
Customer Help
Average time to fix: (3 hours)
Busiest time: 2:45pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Dollar General help topics searched

Dollar general app says my phone number already exists.
Resetting my dollar General password
I have a new email how do I change it on my dg app. I don't remember my password either.
Phone number already exiats
I have a new email because I have a new internet how do I change my email
I'm trying to set up my DG account but it says my phone number already exists. I'd real...
App will not accept my phone number when I enter my number it states it all ready exist...
I am unable to access my DG account for coupons. I don’t remember my password but I try...
No recuerdo mi coreo electronico
Dollar general app will not except my phone number
Change my email address on my account
Someone used my phone number for DG app and it wasn’t me so I can’t log in to the accou...
Are the stores allowed to keep the change if you are paying cash?*The store at Frankfor...
I live in Sevierville Tennessee I frequent your Boyds Creek road location multiple time...
My name is Jim Tassos, my wife and I owned store ****** in Mishiwaka, IN. We submitted...
Okay Greg the store manger wants to cut me down from key holder too cashier I am not th...
I work at the store number is ***** the manger is Greg because he did not count his dr...

Get help with my issue

Dollar General Online Help at www2.dollargeneral.com - Info & Stats

Help desk addresshttp://www2.dollargeneral.com/Customer-Care-Center/pages/contact-us.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:45pm
Average turnaround time3
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating91%
Quality of help rating82%
Votes for online help46
When this was last updatedMon May 16 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Dollar General Help Pages: What to Know

This is the Dollar General help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Dollar General's best customer help page or faq or forum, this is the best entry point according to 4,140 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on www2.dollargeneral.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Dollar General agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Dollar General: General Information

Dollar General does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Dollar General one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Dollar General.

Do Dollar General and GetHuman work together?

GetHuman has no relationship with Dollar General and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Dollar General Contact Info

Other Company Help Desks

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!