Discover Help Pages

Discover Customer FAQ, Forum, and Online Help Desk

Average time to fix: (9 hours)
Busiest time: 10:15am
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Recent Discover help topics searched

I am on vacation in India and would like to pay my dues on my Ac ending with ****. I am...
I am on vacation in India and would like to make payment due on my acc ending with...
good afternoon, my husband and I have a credit card with bank of America and wanted to...
I just got approved for a discover card. And I would like my account information
Hola! Solicite mi tarjeta de credito hace como * d*as y fue aprobada. pero aun no me ha...
My name is Michael Curran seeing a $*,*** internet charge on my card didn't know if you...
My name is Michael Turner and I'm seeing a $*,*** internet charge on my card just didn...
Done with my application on discover credit card and I need to know if my application i...
Looking to transfer all or some of my balance on my credit card for no interest to pay...
Put hold on my credit card
Got disconnected while talking to a representative about a payment plan
Was talking to a representative about a ** month payment plan to get my account back on...
Need to cancel credit card, no longer need to use it
Need to cancel credit card
you have frozen my card and your stinking lousy good for nothing phone service makes ev...
Just arrived in Europe. Had to leave in a hurry and no time to alert Discover that I wa...
I am getting information about Sandra L Block on my email.
Get help with my issue

Discover Online Help at discover.com - Info & Stats

Help desk address
https://www.discover.com/credit-cards/help-center/index.html?ICMPGN=FTR_HELP_CS
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:15am
Average turnaround time
9
Rank amongst all ways to reach them
3
Other means of communication
phone, web, chat
Communication customer rating
71%
Quality of help rating
56%
Votes for online help
524
When this was last updated
Mon Apr 06 2020 10:00:00 GMT+0000 (UTC)
Best phone number
800-347-2683

Discover Help Pages: What to Know

This is the Discover help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Discover's best customer help page or faq or forum, this is the best entry point according to 16,446 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-347-2683) which we show above. Sometimes when you dig through the various help topics and volumes on discover.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Discover agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Discover: General Information

Discover has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Discover using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-347-2683 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Discover.

Do Discover and GetHuman work together?

GetHuman has no relationship with Discover and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Discover Contact Info

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