Discover Help Pages

Discover Customer FAQ, Forum, and Online Help Desk

Discover Help @ discover.com
Customer Help
  • It takes an average of 11 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 10:45am.
  • Common topics include Lower my interest rate, Cancel my account, and more.
Since there is a phone number available, we have to recommend calling Discover and talking to a real human being instead of searching their help site for answers.

Recent Discover help topics searched

I just had a question that I would like answered
I want to speak to someone & ask a question?
I have had discovery plus for **months it has now stopped I would like to pay the ** po...
Any show that I try to watch only stays on for approximately * seconds and then it pops...
Waiting on a card. Want to make sure it will be delivered to the right address and not...
I didn't gey free subscription and I paid foy discovery plus and it got turned off afte...
Lost my phone new one log in now unabual to watch
I would like to cancel
I do not have discovery plus please return my money thank you
I need to talk to someone about my service
I’m trying to renew my subscription with a new credit card because our credit cards wer...
I cannot get my discovery plus on .since I up dated the app I have paid up front.by ca...
Want to make sure I get no declines tomorrrow
I am paying for ad free, but recently have begun to see ads.
Can't log in to my account.
My name is Angela Stuckey and Im trying to payoff a $*** charged off balance. My addres...
Hello my name is Rose I wanted to know if I could change my payment method

Discover Online Help at discover.com - Info & Stats

Help desk addresshttps://www.discover.com/credit-cards/help-center/index.html?ICMPGN=FTR_HELP_CS
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time11
Rank amongst all ways to reach them3
Other means of communicationphone, web, chat
Communication customer rating69%
Quality of help rating58%
Votes for online help527
When this was last updatedWed Feb 21 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-347-2683

Discover Help Pages: What to Know

This is the Discover help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Discover's best customer help page or faq or forum, this is the best entry point according to 16,446 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-347-2683) which we show above. Sometimes when you dig through the various help topics and volumes on discover.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Discover agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Discover: General Information

Discover has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Discover using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-347-2683 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Discover.

Do Discover and GetHuman work together?

GetHuman has no relationship with Discover and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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