Discover Help Pages

Discover Customer FAQ, Forum, and Online Help Desk

Discover Help @ discover.com
Customer Help
Average time to fix: (10 hours)
Busiest time: 9:30am
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Recent Discover help topics searched

I paid $** for a year subscription with out ads and I still have ads on my t.v.
To Whom It May Concern **I would like the minimum payment on credit card lowered for a...
Why can't someone log into the discount PLUS account once i add them?
It will not let me watch my Discovery plus what is going on
CODE WONT WORK. i bough someone a year of discovery plus and it says code invalid
I want to get Discovery plus but I need my bill to be towards the end of the month
I want discovery plus cancelled please
I was charged for discovery* and I cancelled it but was charged for it. I want it stopp...
I have been trying to make sure my order was canceled, I went to my account on Febru...
Trying to watch Discovery Plus
We’ve been paying a monthly fee for discovery plus last night we lost service and don’t...
Would like to know if I can pay for a full membership for ** maths
After the * days trial how much will it be every month and what day will they take it o...
I was setting up an account with y'all Discovery TV streaming they asked for a password...
I'm trying to get discovery * but it says my debt card is not a valid card. It's a vali...
You won't except my debt card. WHY?*My card is valid. Not like you all are saying. (Not...
I would like to make my monthly payment

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Discover Online Help at discover.com - Info & Stats

Help desk addresshttps://www.discover.com/credit-cards/help-center/index.html?ICMPGN=FTR_HELP_CS
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time10
Rank amongst all ways to reach them3
Other means of communicationphone, web, chat
Communication customer rating70%
Quality of help rating57%
Votes for online help525
When this was last updatedSun Apr 11 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-347-2683

Discover Help Pages: What to Know

This is the Discover help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Discover's best customer help page or faq or forum, this is the best entry point according to 16,446 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-347-2683) which we show above. Sometimes when you dig through the various help topics and volumes on discover.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Discover agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Discover: General Information

Discover has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Discover using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-347-2683 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Discover.

Do Discover and GetHuman work together?

GetHuman has no relationship with Discover and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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