Discover Help Pages

Discover Customer FAQ, Forum, and Online Help Desk

Discover Help @ discover.com
Customer Help
Average time to fix: (13 hours)
Busiest time: 1:15pm
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Recent Discover help topics searched

Hello there are discover. I just opened an account and your card arrived today. I have...
I pay for discovery * but cannot watch it on my tv.When I log on it sends me to a page...
I need to change a balance transfer.
I want to cancel my subscription for Discovery TV
Trying to get discovery plus
I have been trying to cancel my subscription since April *st and it’s not allowing me t...
Issues with credit card
I disputed a Ring charge and uploaded a pdf of the Ring email showing I canceled their...
Problem with Discovery plus
I would like to make a transfer from another bank account
I want to cancel my subscription and I need to talk to a representative
my Discover card was not working when trying to have a pay for gym membership
I need to reset my password to log into my discovery plus channel

Get help with my issue

Discover Online Help at discover.com - Info & Stats

Help desk addresshttps://www.discover.com/credit-cards/help-center/index.html?ICMPGN=FTR_HELP_CS
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time13
Rank amongst all ways to reach them3
Other means of communicationphone, web, chat
Communication customer rating67%
Quality of help rating60%
Votes for online help528
When this was last updatedThu Jun 23 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-347-2683

Discover Help Pages: What to Know

This is the Discover help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Discover's best customer help page or faq or forum, this is the best entry point according to 16,446 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-347-2683) which we show above. Sometimes when you dig through the various help topics and volumes on discover.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Discover agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Discover: General Information

Discover has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Discover using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-347-2683 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Discover.

Do Discover and GetHuman work together?

GetHuman has no relationship with Discover and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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