Dick's Sporting Goods Help Pages

Dick's Sporting Goods Customer FAQ, Forum, and Online Help Desk

Dick's Sporting Goods Help @ dickssportinggoods.com
Customer Help
  • It takes an average of 53 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 2:15pm.
  • Common topics include Returns, Cancel order, Change order, Track order, Complaint, and more.
Since there is a phone number available, we have to recommend calling Dick's Sporting Goods and talking to a real human being instead of searching their help site for answers.

Recent Dick's Sporting Goods help topics searched

i am trying to print a return label for my online order *********** zip code ***** *the...
I returned a couple of items and instead of giving me money back, they charged me for t...
cant process gift card
Sporting customer care number**********************Sporting customer care number...
Beyond appalled & disappointed. I ordered sneakers - they arrived used!! The insoles we...
I placed and oreder this monrning and i change my mind. I wish to cancel the online ord...
I am questioning last two purchases made on December **th.
Place Order that is currently not able to be place online on their website.
I ordered an item for pick up and when I brought hom it wasn't in the package. I need...
Customer agent to fix my order which has been messed by ****'s Sporting Goods. I want t...
I was just chatting with David from ****'s Sporting Goods. He shared that I had a $** r...
I did not receive three items. Here are their SKU numbers...
I am attempting to purchase the xs grey new balance nb heat women’s and it is not letti...
My order was messed up. Was told so many different things by multiple people and now th...
I made a return yesterday and still do not see the credit on my card. How long does it...
I'm very upset I order a nike sweatershirt an never got it fed x said they brought it l...
Trying to order the Jordon youth mI wolverines Tom Brady *** blue replica football jers...

Dick's Sporting Goods Online Help at dickssportinggoods.com - Info & Stats

Help desk addresshttps://www.dickssportinggoods.com/s/help-desk
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time53
Rank amongst all ways to reach them4
Other means of communicationphone, chat, web
Communication customer rating83%
Quality of help rating57%
Votes for online help307
When this was last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-846-9997

Dick's Sporting Goods Help Pages: What to Know

This is the Dick's Sporting Goods help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Dick's Sporting Goods's best customer help page or faq or forum, this is the best entry point according to 21,918 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-846-9997) which we show above. Sometimes when you dig through the various help topics and volumes on dickssportinggoods.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Dick's Sporting Goods agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Dick's Sporting Goods: General Information

Dick's Sporting Goods has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Dick's Sporting Goods using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-846-9997 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Dick's Sporting Goods.

Do Dick's Sporting Goods and GetHuman work together?

GetHuman has no relationship with Dick's Sporting Goods and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Dick's Sporting Goods Contact Info

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