What is your return policy?

Our return policy at Big 5 Sporting Goods Corp allows customers to return merchandise for a full refund or exchange within 90 days of purchase, provided the item is in its original condition and accompanied by the original receipt or proof of purchase. We understand that sometimes sports equipment may not meet your expectations or fit properly, and our aim is to ensure customer satisfaction. However, certain items including ammunition, firearms, and clearance merchandise are non-returnable. Additionally, returns made without a receipt will be issued store credit rather than a refund. For online purchases, customers can either return items in-store or initiate a return through our website. We strive to make the return process as simple and convenient as possible for our customers.