DHL Express Help Pages

DHL Express Customer FAQ, Forum, and Online Help Desk

For Customer Care
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DHL Express doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent DHL Express help topics searched

I didn't receive my parcel. I send the post through dhl Express service from Ireland to...
Don’t know who sent the package
Need to rescedule pick up of merchandise
The first attempt failed and this time the difficulty is in trying to change the delive...
I need information on international shipping.
Need to open investigation into missing package.
DHL did not deliver nmy package , supposed to get yesterday,and cannot find a human,and...
Waybill ********** has been scheduled for delivery today as agreed (originally schedule...
My package tracking is not updating
A guitar was shipped to me from Australia but it’s been stuck in US Customs for days in...
My name is Shamira Holder and my package to my friend Igbalajobi Oluwamotemi is being h...
I ordered a shoe from a shoe dealer and he shipped it it was supposed to arrive yesterd...
My parcel was delivered to someone else. I reported a problem but no one called me back...
Do I pay when delivery gets here
Showing a package received and signed for by someone not from our office. I need package
Unfortunately, we do not have tracking information for this delivery. If you need infor...
I was told to contact DHL my shipment is on hold

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DHL Express Help Pages: What to Know

The DHL Express help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for DHL Express to share, but we can point you in the right direction. In the last 12 months, 12,756 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for DHL Express customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, DHL Express has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Issue with order. Hopefully, DHL Express will build a web-based presence soon to address common problems and questions. Given that DHL Express does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting DHL Express: General Information

DHL Express doesn't have an online help desk for customer service, but you can call them on the phone. You can only get help from DHL Express one way that we know of and that is by phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-225-5345 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like DHL Express.

Do DHL Express and GetHuman work together?

GetHuman has no relationship with DHL Express and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

DHL Express Contact Info

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