Cricket Communications Help Pages

Cricket Communications Customer FAQ, Forum, and Online Help Desk

Cricket Communications Help @ mycricket.com
Customer Help
Average time to fix: (11 hours)
Busiest time: 2pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Cricket Communications help topics searched

Cricket will not work with me on my due date for this month only!! I have lost my job...
I keep calling cricket everyday if not everyday then every other day bec i have had cri...
I was told by customer service last night ******** that i would need a new sim card du...
I have another phone with a passcode that I don’t know
I have been communicating and getting taken out of the system and then when I asked me...
NEED PAYMENT REPROCESSED
Want to OPT out of group messages. If there are any group messages that are incoming to...
Hi.. My name is vontricia Heppard and I would like to know if I switch over while my ph...
Hello yes I called Cricket yesterday afternoon at * something in the afternoon and aske...
I got hired at a cricket store and was told i can have the day off and now they fired m...
Disculpa molestia es que sal* trabajo ahora
Made online order on *rd phone should have shipped *rd but on *th manager promised phon...
i just put cricket service payment card of $**.** and it still says balance of $**.**
I bought a cricket phone from a yard sale. The home screen is locked. I need a unlock c...
It's apparent someone is Jackie g my phone and spamming things like my YouTube feed and...
I bought a cricket (Samsung Galaxy Amp Prime * at the time I insured with my local cric...
Insurance was applied to the wrong phone on my account i have been paying it since apri...

Get help with my issue

Cricket Communications Online Help at mycricket.com - Info & Stats

Help desk addresshttp://www.mycricket.com/support
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time11
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating90%
Quality of help rating97%
Votes for online help23
When this was last updatedSun Aug 14 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-274-2538

Cricket Communications Help Pages: What to Know

This is the Cricket Communications help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Cricket Communications's best customer help page or faq or forum, this is the best entry point according to 1,542 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-274-2538) which we show above. Sometimes when you dig through the various help topics and volumes on mycricket.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Cricket Communications agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Cricket Communications: General Information

Cricket Communications has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Cricket Communications using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-274-2538 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Cricket Communications.

Do Cricket Communications and GetHuman work together?

GetHuman has no relationship with Cricket Communications and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Cricket Communications Contact Info

Other Company Help Desks

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!