Consumer Reports Help Pages

Consumer Reports Customer FAQ, Forum, and Online Help Desk

Consumer Reports Help @ custhelp.consumerreports.org
Customer Help
Average time to fix: (20 hours)
Busiest time: 9am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Consumer Reports help topics searched

for years I and others I have thought that CR has had blinders on when it was rating...
Renewed magazine on **-*-****. Price was $**.** I have check***** which you cashed alre...
i want to know that when i sign up,do i have access to all prior issues?for example if...
i have a statement that doesn't have the magazines amount and lenght of time i will be...
Need to change my mailing address
i want to start a magazine subscription to be sent to my son-in-law at his address
My ** year subscription. No longer able to afford $***yr. Can anyone help us?
Want to no when my subscription ends
I RECENTLY RENEWED MY CONSUMER REPORTS SUBSCRIPTION AND SIGNED UP FOR GIFT RENEWAL FOR...
I WANT TO CHANGE THE MAILING ADDRESS FOR MY*CONSUMER REPORTS MAGAZINE SUBSCRIPTION.
I have a print subscription and would like to add a digital subscription. Where do I...
I sent $**.** to CRConsumerReports' to renew my account for * year on **********. I am...
I'M name is Mary Jacoby account number **********. I hhave an offer in the mail for a...
I ordered my daughter for Christmas last year consumer reports and her family all moved...
I mistakenly sent two payments of $** for my subscription..Robert Ostrander..one in Oc...
My name is Karen Panton.**I have tried calling Consumer Reports and have been put on ho...
Account number ***********Subscriber: Sarah Nadeau*Subscription expiration date Dece...

Get help with my issue

Consumer Reports Online Help at custhelp.consumerreports.org - Info & Stats

Help desk addresshttp://custhelp.consumerreports.org/app/home
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time20
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating73%
Quality of help rating66%
Votes for online help75
When this was last updatedSun May 15 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-333-0663

Consumer Reports Help Pages: What to Know

This is the Consumer Reports help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Consumer Reports's best customer help page or faq or forum, this is the best entry point according to 9,768 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-333-0663) which we show above. Sometimes when you dig through the various help topics and volumes on custhelp.consumerreports.org, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Consumer Reports agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Consumer Reports: General Information

Consumer Reports has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Consumer Reports using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-333-0663 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Consumer Reports.

Do Consumer Reports and GetHuman work together?

GetHuman has no relationship with Consumer Reports and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Consumer Reports Contact Info

Other Company Help Desks

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!