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Consumer Reports Customer FAQ

Top Answers & How-to Guides

What is Consumer Reports's Phone Number?

The question we are asked most often is about how to talk to Consumer Reports customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I access Consumer Reports online without a subscription?

No, accessing Consumer Reports online requires a subscription. As of now, Consumer Reports does not offer free access to their website...
Ask any question you have about Consumer Reports customer service, get an answer now.
Contact Consumer Reports customer service

Subscription Management

How Do I Cancel My Consumer Reports Subscription?

You may want to cancel your Consumer Reports subscription due to various reasons. Thankfully, they have made it easy for users to cancel...
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How Do I Change My Address with Consumer Reports?

Consumer Reports is a non-profit organization that provides transparent reviews of products and enables the consumers to make informed...
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Consumer Issues

What Are the Major Problems Consumers Face in Customer Service?

Customer service issues are often caused by bad business policies and practices. In many cases, businesses prioritize revenue over...
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Product Reviews

What types of products does Consumer Reports test and review?

Consumer Reports tests and reviews a wide range of products to provide consumers with unbiased and trusted information. We assess and...
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Updates Frequency

How often are new product ratings and reviews added to Consumer Reports?

New product ratings and reviews are added to Consumer Reports on a regular basis. Our team of experts continuously evaluates and tests...
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Sharing and Access

Can I share my Consumer Reports subscription with others?

No, you cannot share your Consumer Reports subscription with others. Each Consumer Reports subscription is meant for individual use...
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Can I access old issues of Consumer Reports online?

Yes, you can access old issues of Consumer Reports online through our website. As a subscriber, you will have exclusive access to the...
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Can I access Consumer Reports online without a subscription?

No, accessing Consumer Reports online requires a subscription. As of now, Consumer Reports does not offer free access to their website...
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Mobile App

Does Consumer Reports have a mobile app?

Yes, Consumer Reports has a mobile app available for both iOS and Android devices. The mobile app allows you to access the extensive...
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Discounts and Promotions

Are there any discounts or promotions available for Consumer Reports subscriptions?

Yes, Consumer Reports occasionally offers discounts or promotions for new subscriptions. These deals may be available during specific...
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Data Security

Is my personal information safe and secure with Consumer Reports?

Yes, your personal information is completely safe and secure with Consumer Reports. We understand the importance of protecting your...
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Help me with my Consumer Reports customer service issue

Ask any question you have about Consumer Reports customer service. We will do our best to get you answers right away.
We look to the Consumer Reports issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Consumer Reports issues reported to GetHuman
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