Chegg Help Pages

Chegg Customer FAQ, Forum, and Online Help Desk

Chegg Help @ chegg.com
Customer Help
Average time to fix: (57 hours)
Busiest time: 1:15pm
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Recent Chegg help topics searched

They keep charging me
I’m charged today from Chegg even though my subscription is cancelled and not active si...
Sir, My name is sai mahalakshmi.My account is revoked but my comis review is always giv...
I took subscription few minutes ago. Email address: *****@***.com*I want to cancel my a...
Hi, *I made an account just over * weeks ago and my card has been charged twice now. I...
Hello, I wanted to make a trial use, but they cut my fee immediately, **.** US . So I w...
hi, i wanted to try it but took my fee immediately **.** US. I want to close my account...
I have lost my account. I don't have lost the email address that I used to get login in...
I have been logged out of my account
Hi There,*I am currently logged out of my account. Chegg wants me to do OTP but I forge...
Everytime inused chegg there is always a pop up that says please verify if your a human...
Hi , my name is gurpreet singh sekhon ands i want to cancel my subscription from chegg...
I'm trying to log in to my account but the system won't let me in, and keeps doing the...

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Chegg Online Help at chegg.com - Info & Stats

Help desk addresshttp://www.chegg.com/contactus/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time57
Rank amongst all ways to reach them5
Other means of communicationphone, email, chat, twitter, web
Communication customer rating88%
Quality of help rating65%
Votes for online help322
When this was last updatedFri Jun 11 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-581-9873

Chegg Help Pages: What to Know

This is the Chegg help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Chegg's best customer help page or faq or forum, this is the best entry point according to 48,966 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-581-9873) which we show above. Sometimes when you dig through the various help topics and volumes on chegg.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Chegg agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Chegg: General Information

Chegg has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Chegg using 5 different media: phone, email, chat, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-581-9873 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Chegg.

Do Chegg and GetHuman work together?

GetHuman has no relationship with Chegg and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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