Chegg Help Pages

Chegg Customer FAQ, Forum, and Online Help Desk

Chegg Help @
Customer Help
Average time to fix: (54 hours)
Busiest time: 9am
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Recent Chegg help topics searched

Respected sir, I would like to inform you that I'm a student and I'm suffering from fin...
I don't use chegg and want to delete my account
it won't let me upgrade to a chegg study pack subscription. I click on the live videos...
I paid for the chegg subscription already, but it kept on saying tht there is an unusua...
I want to pause my subscripton.
I have posted a few questions several days ago (over ** hours ago) but they have not be...
i want to hold my subscription and return my money **.** USD that had been payed today...
Sorry! Your Q&A privileges have been withdrawn as your answers do not conform to our qu...
Forgot to cancel automatic renewal and looking a refund. Account is linked to email add...
My Chegg account got suspended and they are saying it is shared account but I did not s...
I got suspended subscription account due to violation of sharing account. But I did not...
I paused my chegg's subscription for a month because my semester was finished . I forgo...
I have been overcharged for past * months of **$ saying I subscribed. But I didn’t
I want to return my money since it’s renew auto and I don’t want the new month subscrip...

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Chegg Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time54
Rank amongst all ways to reach them5
Other means of communicationphone, email, chat, twitter, web
Communication customer rating91%
Quality of help rating62%
Votes for online help319
When this was last updatedMon Aug 15 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-581-9873

Chegg Help Pages: What to Know

This is the Chegg help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Chegg's best customer help page or faq or forum, this is the best entry point according to 48,966 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-581-9873) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Chegg agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Chegg: General Information

Chegg has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Chegg using 5 different media: phone, email, chat, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-581-9873 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Chegg.

Do Chegg and GetHuman work together?

GetHuman has no relationship with Chegg and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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