Chase Credit Cards Help Pages
Chase Credit Cards Customer FAQ, Forum, and Online Help Desk
Average time to fix: (32 hours)
Busiest time: 3:30pm
Recent Chase Credit Cards help topics searched
i lost my safari card*in Barcelona*last use in can *:** pm *maybe $** more or less *ron...
Received a balance transfer offer and want to discuss details of offer.
Credit card not working
I went to make a payment on my credit card from a savings account. My payment is being...
Paid off balance in september. I received a notice of $** due. I want to cancel the card
I need to clarify the process of using a credit card with a chip. Usually by using a c...
Need to cancel my credit card
dispute a finance charge
I need my credit card number because I want to do a balance transfer to another credit...
rec a refund chk for an acct my eife had.*wife passed away on october of ****.*check wa...
not sure card is activated
need to talk to rep about acct* ****************
I am trying to log into m Chase *credit card account and I cannot*When I enter my infor...
I have some Questions about a credit card before I apply for that credit card. Can I sp...
I need Chase to authorize a charge to my card for an online purchase
I just applied for a united credit card and need to change it to united explorer becaus...
need to put in a change of address*please change my address to* Janice F. Pierce...Get help with my issue
Chase Credit Cards Online Help at chaseonline.chase.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
Communication customer rating
Quality of help rating
When this was last updated
Thu Feb 20 2020 08:00:00 GMT+0000 (UTC)
Best phone number
Chase Credit Cards Help Pages: What to Know
This is the Chase Credit Cards help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Chase Credit Cards's best customer help page or faq or forum, this is the best entry point according to 28,482 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-432-3117) which we show above. Sometimes when you dig through the various help topics and volumes on chaseonline.chase.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Chase Credit Cards agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Chase Credit Cards: General Information
Chase Credit Cards has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Chase Credit Cards using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-432-3117 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Chase Credit Cards.
Do Chase Credit Cards and GetHuman work together?
GetHuman has no relationship with Chase Credit Cards and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.