CenturyLink Help Pages
CenturyLink Customer FAQ, Forum, and Online Help Desk
Average time to fix: (72 hours)
Busiest time: 1:30pm
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Recent CenturyLink help topics searched
When I try to send an email I get a message back saying Blacklisted by Internal Reputat...
***.***.****. Phone assist neither speaks English well, nor demonstrates listening com...
my computer repair tech. says that my modem, installed ********* needs to be replaced...
i need to get my password to remotely hook up to my hp printer
no dial tone repair scheduled one week want to be put on wait list for cancelled appts
Forgot email password.
I would like info about a faster internet service.
I closed and paid my account in June or July of ****, and now I get a letter from a col...
Need help with restoring my internet service
i tried to turn it on and it wont come on
I want my hp printer to work it will not print I have done everything I know to do but...
what is my internet speed ? is contract up?
My mother has a retirement with you and she needs a gross monthly income statement from...
I have been a customer since July ****. I am enrolled in autopay so I have never create...Get help with my issue
CenturyLink Online Help at centurylink.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
phone, chat, web
Communication customer rating
Quality of help rating
When this was last updated
Mon Feb 24 2020 08:00:00 GMT+0000 (UTC)
Best phone number
CenturyLink Help Pages: What to Know
This is the CenturyLink help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for CenturyLink's best customer help page or faq or forum, this is the best entry point according to 39,744 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-218-0467) which we show above. Sometimes when you dig through the various help topics and volumes on centurylink.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from CenturyLink agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting CenturyLink: General Information
CenturyLink has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with CenturyLink using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-218-0467 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like CenturyLink.
Do CenturyLink and GetHuman work together?
GetHuman has no relationship with CenturyLink and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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CenturyLink Contact Info
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