Care.com Help Pages

Care.com Customer FAQ, Forum, and Online Help Desk

Care.com Help @ care.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 1pm
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Recent Care.com help topics searched

My name is Betty Nickson. I AM ** YEARS old and I h a very many medical problems...
I want puk code for my sim card but I forgot id number what can I do to get my puk code...
Hello, yesterday I had set up a care.com account to start being a nanny and babysitter...
I have tried to charge with the credit card and it says there is an error. I would like...
Is it possible to get transportation or friendly visit on as needed basis (pay as used...
My debit account was charged * times and I still don't have a subscription. would like...
Tried to purchase premium membership (*.**) and the website repeatedly gave me errors w...
We are not able to access the candidates information. All we see is there names. No res...
I don’t remember my password and can’t log in
I made a account and got kicked off and don’t understand why . I have a cna license tha...
I currently have two jobs I responded to over a week ago, possibly longer, and neither...
I was charged * times for a screening fee. I was attempting to pay once. When I clicked...
care.com will not charge my card for the care check
care app isn’t letting me respond to potential jobs because it says I sent out too many...
I need someone to call me ASAP! ***-***-****
My name is Linda L. Zermeno. I have an open account seeking employment which I want t...
Pls contact asap so I get into the acct

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Care.com Online Help at care.com - Info & Stats

Help desk addresshttps://www.care.com/contact-us-p1011.html
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time38
Rank amongst all ways to reach them2
Other means of communicationphone, web, email, facebook, twitter
Communication customer rating91%
Quality of help rating62%
Votes for online help331
When this was last updatedWed Aug 03 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-227-3115

Care.com Help Pages: What to Know

This is the Care.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Care.com's best customer help page or faq or forum, this is the best entry point according to 69,444 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-227-3115) which we show above. Sometimes when you dig through the various help topics and volumes on care.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Care.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Care.com: General Information

Care.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Care.com using 5 different media: phone, web, email, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-227-3115 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Care.com.

Do Care.com and GetHuman work together?

GetHuman has no relationship with Care.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Care.com Contact Info

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