Help Pages Customer FAQ, Forum, and Online Help Desk

Average time to fix: (38 hours)
Busiest time: 10:15am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help with Cancel AccountHelp with Refund a ChargeHelp with Account AccessHelp with Profile SetupHelp with Update Account InfoHelp with something else

Recent help topics searched

Today I logged into my account, updated it and applied for one job. I got a no...
I am not sure why my business, Lightyear Academy is on your website. Please cancel and...
I would like to know why charged my AMEX card. I don't have any business wit...
I'm trying to log in my account, and it says to contact care team. I cant log in.
Hi keeps saying there’s been an error with my account and the error code is ********
I filled out application for employment and had back ground check emailed to me. It sho...
I just played *** pounds for membership but I changed my mind cause I found some one th...
Is Catherine W. still available for a friend? Am no longer a member and this person liv...
My background check ..came back with in accurate information on it* then close...
I attempted to obtain services from not long ago and the money was taken out o...
why is my account showing that i have already hired two people when i havent even got t...
Account access issues* refund
I need help with my account. I’ve been unable to send my replies to potential jobs. Mes...
I AM NOT A COMPANY & I had my account cancelled. I received a email saying it's because...
I cannot open an account to put myself out on your site to let others find me for a car...
II need to know how to get to my mgs. I try to respond to a lady that had text me and...
I can not enter my current address which is on my drivers license. It is saying the ad...
Get help with my issue Online Help at - Info & Stats

Help desk address
Call-back available
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
phone, web, email, facebook, twitter
Communication customer rating
Quality of help rating
Votes for online help
When this was last updated
Mon Jun 29 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
877-227-3115 Help Pages: What to Know

This is the help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for's best customer help page or faq or forum, this is the best entry point according to 69,444 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-227-3115) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting General Information has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with using 5 different media: phone, web, email, facebook, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-227-3115 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like

Do and GetHuman work together?

GetHuman has no relationship with and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family. Contact Info

Other Company Help Desks

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.
Talk to Us Now: 888-379-2546
Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!