Canada Post Help Pages

Canada Post Customer FAQ, Forum, and Online Help Desk

Average time to fix: (2 hours)
Busiest time: 9am
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Recent Canada Post help topics searched

I need to open a P.O. Box in millbrook an I don’t have my physical driver’s license but...
Is mail still being delivered to rural boxes?
got a phone message saying I had an international mailing failure. my name is Allan Twe...
My tracking number is EZ*********CN and indicate out for delivery today. It was not del...
both our government cheques were not delivered to us while others around our area were...
I want my mail changed back to my normal address*kevin stauch *** kingsley ave. dollard...
got a call from ***-***-**** saying that I have an international parcel that they have...
The number you gave me to call is not taking calls at this time. I can't believe that n...
I just want to know how much postage is required on a legal size envelope weighing ** g...
I need the post office address to pick up a parcel**Tracking* CC*********CA**Please pro...
Need post office address to pick up shipment*Tracking* CC*********CA
Hi, I have send a mail containing important documents to India on March **, ****from Br...
can canada post retrieve a lost tracking number by sender name or postal code
I have been waiting for a package from China which was mailed on February ** and still...
I have an item on delivery and it is being sent to the wrong address. It is tracking it...
I received a message that i had an international package and i need to contact customer...
Hi, I was sent an e-mail presumably from Amazon saying I can have an iphone ** if I tak...
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Canada Post Online Help at - Info & Stats

Help desk address
Call-back available
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
phone, email, web, facebook
Communication customer rating
Quality of help rating
Votes for online help
When this was last updated
Wed Apr 01 2020 09:00:00 GMT+0000 (UTC)
Best phone number

Canada Post Help Pages: What to Know

This is the Canada Post help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Canada Post's best customer help page or faq or forum, this is the best entry point according to 40,572 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-607-6301) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Canada Post agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Canada Post: General Information

Canada Post has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Canada Post using 4 different media: phone, email, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-607-6301 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Canada Post.

Do Canada Post and GetHuman work together?

GetHuman has no relationship with Canada Post and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Canada Post Contact Info

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