Brother International Help Pages
Brother International Customer FAQ, Forum, and Online Help Desk
Brother International Help @ brother-usa.com
Average time to fix: (31 hours)
Busiest time: 2:45pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now. Chat with an expert
Recent Brother International help topics searched
I'm not sure as to where to find the model number on my brother sewing machine that I j...
This is in regards to order confirmation number is *******, DR*** *Incident...
I am trying to set up a MFC-J***dw printer but there is no starter ink cartridge to se...
usb downloading problems for pe *** embroidery machine
Michelle is suppose to be helping me.I want to get my Brother Entreprenur * plus.I have...
I am having trouble connecting my printer to my android phone and my google chromebook...
Are the TN *** and DR ** cartridge and drum compatible with the MFC-L****.
can't connect to printer over network. Printer not working.*HL ****dw
MFC ***OCW*I need to get my scanner printer to work*with Catalina **Bit because apple u...
how to I make the page darker.on my hl-****. thank you
MFC-****CDW stopped scanning. When I attempt, I get a "MFC-****CDW LAN cannot be found...
wie stelle ich Meinen Drucker auf deutsche Sprache um. Ich habe den Drucker DCP-J***DW...
I have MFC-J****dw what model is comparable to it?
Do you have portable printers?
my mfc-j***dw has issues scanning into computer
Xr**** I can’t find the feed dog adjustment lever. Your pictures online do not help
need software scanning help. old program no longer works on upgraded Mac. cannot find...
Get help with my issue
Brother International Online Help at brother-usa.com - Info & Stats
Help desk addresshttp://www.brother-usa.com/AskUs/askusregistration.aspx?ProductGroup=5&R3ModelID=MFC4800#.VClqildUSZQ
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:45pm
Average turnaround time31
Rank amongst all ways to reach them3
Other means of communicationphone, chat, web
Communication customer rating86%
Quality of help rating83%
Votes for online help45
When this was last updatedWed Jun 09 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-284-4329
Brother International Help Pages: What to Know
This is the Brother International help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Brother International's best customer help page or faq or forum, this is the best entry point according to 2,592 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-284-4329) which we show above. Sometimes when you dig through the various help topics and volumes on brother-usa.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Brother International agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Brother International: General Information
Brother International has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Brother International using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-284-4329 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Brother International.
Do Brother International and GetHuman work together?
GetHuman has no relationship with Brother International and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.