British Airways (UK) Help Pages

British Airways (UK) Customer FAQ, Forum, and Online Help Desk

British Airways (UK) Help @
Customer Help
Average time to fix: (10 hours)
Busiest time: 3pm
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Recent British Airways (UK) help topics searched

My flight to London was delayed by over a day. I've booked an alternate flight.**Can I...
J'ai retrouv* ma valise cass*e et on m'a vol* un livre, un peson digital dans mon sac l...
I have a credit voucher for £*,*** BA website says I need to call them to book a new fl...
**th Feb **** while waiting to check my baggage on Bangalore London flight I was asked...
I need to use my credit to book a flight. It's NOT working online
I am due to fly to Boston on **.*.**. Do I need to book a lateral flow test at Heathrow...
We are unable to check in for our flight tomorrow. We have completed verifly.
I had a booking for Barcelona just before Covid kicked off and was given a voucher. I f...
Hello*J'ai achet* des bagages en soutes pour un vol le ** mai prochain mais je n'ai pas...
We have booked a flight to Heathrow on July ** return Aug **, booking reference LOM*RO...
We have booked an internal flight with ba from Manchester to London so we can fly from...
I need a name correction on my e-ticket.
Hello, we booked a flight from Lax to Lhr on the **th of June. We payed to reserve our...
When we tried to check in online we got a message saying “missing authorisation to chec...

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British Airways (UK) Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time10
Rank amongst all ways to reach them3
Other means of communicationphone, web, twitter
Communication customer rating81%
Quality of help rating86%
Votes for online help33
When this was last updatedFri Sep 23 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+44-0844 493 0767

British Airways (UK) Help Pages: What to Know

This is the British Airways (UK) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for British Airways (UK)'s best customer help page or faq or forum, this is the best entry point according to 7,836 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (+44-0844 493 0767) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from British Airways (UK) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting British Airways (UK): General Information

British Airways (UK) has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with British Airways (UK) using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +44-0844 493 0767 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like British Airways (UK).

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GetHuman has no relationship with British Airways (UK) and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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