Audible.com Help Pages

Audible.com Customer FAQ, Forum, and Online Help Desk

Audible.com Help @ about.audible.com
Customer Help
Average time to fix: (89 hours)
Busiest time: 10:15am
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Recent Audible.com help topics searched

I was given a refund then charged the same amount later the same day
Why won’t my book play on my phone when it is not connected to my car? I was listening...
Hello. I could be contacting the wrong place... But I am a studio owner and I have a cl...
My audible is not working, quit all of a sudden * hrs ago, won’t play yet
Card charged and I don’t have a membership
audible.com withdrew **,** from my VISA - I am not customer, and I dont have an account...
I have a title that will not allow me to purchase.
I want to get a refund on my audible subscription
I forgot to cancel my audible subscription. I don't use the service and I was charged t...
My account is messed up
I was offered a $*.** special for four months. I ended up getting billed $*.** and an...
My question is why must I buy credits if the book only cost three or four dollars? You...
Is there a way to filter out books already in the library when I search for an audible...
I wanted to join audible membership using the mobile app. I has offered me Audible prem...
I am new to Amazon audible. Earlier in the day I was able to get on there put my discov...
I canceled my subscription last month for audible by phone and they charged my credit c...
I cancel my audible plan in the past. Now I want to renew it.

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Audible.com Online Help at about.audible.com - Info & Stats

Help desk addresshttp://about.audible.com/contact-us/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time89
Rank amongst all ways to reach them5
Other means of communicationchat, phone, email, web
Communication customer rating75%
Quality of help rating80%
Votes for online help267
When this was last updatedTue Sep 27 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-283-5051

Audible.com Help Pages: What to Know

This is the Audible.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Audible.com's best customer help page or faq or forum, this is the best entry point according to 15,900 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-283-5051) which we show above. Sometimes when you dig through the various help topics and volumes on about.audible.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Audible.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Audible.com: General Information

Audible.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Audible.com using 4 different media: chat, phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-283-5051 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Audible.com.

Do Audible.com and GetHuman work together?

GetHuman has no relationship with Audible.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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