Audible.com Help Pages

Audible.com Customer FAQ, Forum, and Online Help Desk

Audible.com Help @ about.audible.com
Customer Help
Average time to fix: (64 hours)
Busiest time: 9am
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Recent Audible.com help topics searched

tried canceling trail on time had issues with not being home to do on lines, then issue...
Your books are things people need but Audible STOLE maybe $*** worth of books that I ne...
I bought a book for my wife for Christmas. It didn't show up in her email (aol.com) whe...
My account was on hold and I have been charged for two months. I was to cancel my membe...
mckee settlement audible issue. mistake and lost credits.
They keep charging for something I don't use and never signed up for. FIrst my parents...
I am seeing the purchase of books from audible which I believe I did not purchase. Plea...
I am seeing purchases of Audible books on my credit card statement which I did not purc...
Am seeing purchase of Audible books on my credit card which I did not purchase. Please call.
Can't remember what I owe.
audiobook credit claim
Audible has no volume on s** phone other aspects have volumve
I’ve been listening to an audible book and I want to finish it, but I cannot get the pr...
I got an offer I think it was in my email that I could for a short time sign up and get...
Charged for one month not requested
I was just charged for a month and I did not request it. It should be credited back please.
Would like to purchase a one year subscription for my sister.

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Audible.com Online Help at about.audible.com - Info & Stats

Help desk addresshttp://about.audible.com/contact-us/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time64
Rank amongst all ways to reach them5
Other means of communicationchat, phone, email, web
Communication customer rating59%
Quality of help rating64%
Votes for online help293
When this was last updatedSat Jun 19 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-283-5051

Audible.com Help Pages: What to Know

This is the Audible.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Audible.com's best customer help page or faq or forum, this is the best entry point according to 15,900 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-283-5051) which we show above. Sometimes when you dig through the various help topics and volumes on about.audible.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Audible.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Audible.com: General Information

Audible.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Audible.com using 4 different media: chat, phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-283-5051 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Audible.com.

Do Audible.com and GetHuman work together?

GetHuman has no relationship with Audible.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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