Audible.com Customer FAQ

If you mistakenly purchase the wrong items from Audible, you can return them to get a refund. You should qualify for a refund as long as you make the return within 365 days of the purchase. You can make it online and receive a refund via the same method used to buy the item.

To leave a book review on Audible, navigate to the book's detail page after listening to it. You'll find an option to write a review. Select it, and you can then share your thoughts on the book. Make sure you sign in to your Audible account to submit your review. Your feedback will help other listeners!

Yes, you can still listen to the audiobooks you purchased during your subscription even after canceling. Your library remains accessible, allowing you to enjoy those titles at any time. However, any audiobooks that were only available through a subscription or not purchased will no longer be accessible once your subscription is canceled.

There could be several reasons why your Audible books are not downloading. It may be due to a problem with your internet connection, insufficient storage on your device, or an issue with your Audible app. Try the following steps: 1. Ensure you have a stable internet connection. 2. Check if your device has enough storage space. If not, free up some space. 3. Restart your device. Sometimes, this can solve temporary issues. 4. Update your Audible app. This could fix bugs causing downloading issues. 5. If the problem persists, you may need to uninstall and reinstall your Audible app. Remember to use the same Amazon account you initially used for your purchases. Remember, we're here to help. If you have any additional trouble, let us know.

You can gift an Audible book through Audible's "Give as a Gift" feature. To do so, find the book you want to gift in the Audible catalog. Then, click on "Give as a Gift". You will have options to send the gift via email, send a print-at-home gift, or share a link to the gift. When sent via email, the recipient will receive an email with a link to redeem the audiobook. For the print-at-home option, you can print a certificate with the redemption code for the gift. The shareable link can be sent via any method you prefer. Note, you will need to complete the purchase of the gift before these options are made available.