Atlantic Broadband Help Pages

Atlantic Broadband Customer FAQ, Forum, and Online Help Desk

Atlantic Broadband Help @ atlanticbb.com
Customer Help
Average time to fix: (33 hours)
Busiest time: 3:45pm
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Recent Atlantic Broadband help topics searched

I need to order a new remote for my living room box.
I work from home due to COVID-** and my services (TV*Internet) have been shut off since...
My remote controls for two TVs with the small converter boxes no longer works at all on...
My phone and internet keeps cutting out. Sometimes it works and then it stops.
charge me more than agreed
We have a bad modem and it needs replaced haven't had ant luck calling or getting anyon...
my tv remote won't change channels with uo and down arrows. I only get favorite channels.
i want to cancel my service at ** Country Club Blvd. Uniontown Pa. *****. My account nu...
my bill went from $***.** to $***.** WHY? I have called a couple of times but kee...
Dvr not working at all tried all day to reach tech support no luck and **** hrs of my...
i want to cancel my account as i have a new provider but i can not reach atlantic broad...
I use a digital terminal adapter. It is broken-no blue light. I need to exchange it f...
I am unable to change my password. No support help from Atlantic Broadband Customer Su...
we sold our unit *** at *** pachaug camp ground we need the service cancellednow
I need to cancel cable and keep or upgrade internet. I have been trying to call them fo...
my husband and I have called three days in a row.....no real person and terminal hold...
I need to speak to someone about a payment

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Atlantic Broadband Online Help at atlanticbb.com - Info & Stats

Help desk addresshttps://atlanticbb.com/support/contact-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time33
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating88%
Quality of help rating89%
Votes for online help62
When this was last updatedThu Nov 19 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number844-574-8435

Atlantic Broadband Help Pages: What to Know

This is the Atlantic Broadband help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Atlantic Broadband's best customer help page or faq or forum, this is the best entry point according to 1,878 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (844-574-8435) which we show above. Sometimes when you dig through the various help topics and volumes on atlanticbb.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Atlantic Broadband agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Atlantic Broadband: General Information

Atlantic Broadband has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Atlantic Broadband using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 844-574-8435 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Atlantic Broadband.

Do Atlantic Broadband and GetHuman work together?

GetHuman has no relationship with Atlantic Broadband and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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