Asurion Help Pages
Asurion Customer FAQ, Forum, and Online Help Desk
Average time to fix: (21 hours)
Busiest time: 1:45pm
Recent Asurion help topics searched
Ive called *x now each atleast a *hr onhold then each time gave me generic anwsers even...
My new battery doesn’t function well****-***-****
can you tell me the status of my claim**Claim ID *********
I was sent a broken refurbished phone *I am not happy with this. *rd phone in * years b...
Just needed information on how a ex employer can abstain her w* and get it mailed to th...
Spoke with Verizon customer service, advised a software malfunction. file claim come t...
IPhone is locked in apple logo. will not shut off or power on. Filed a claim...
Want me to ship something back that has zero chance of surviving the trip.
LG stove needs oven fan fixed as it run all the time-only do this in convection mode-ma...
I bought a "Renewed" Cuisinart Coffee Maker from Amazon in Dec. ****. Then, I bought an...
What is the status of a DVR mailed to you that was received by you ******** at *:** pm...
I think I am paying you twice for my insurance once on a direct debit to yourself, dire...
I sent my ipad back to asurion * weeks ago. Need to find when I am getting another one.
Please cancel my insurance. I have asked for four months that this be stopped.
Please cancel my insurance as I have requested for four months.
Trying to find out about getting another phone on the insurance it's been reported... I...
Computer is dead per computer techGet help with my issue
Asurion Online Help at asurion.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
phone, web, facebook
Communication customer rating
Quality of help rating
When this was last updated
Fri Apr 03 2020 08:00:00 GMT+0000 (UTC)
Best phone number
Asurion Help Pages: What to Know
This is the Asurion help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Asurion's best customer help page or faq or forum, this is the best entry point according to 74,082 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-667-2540) which we show above. Sometimes when you dig through the various help topics and volumes on asurion.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Asurion agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Asurion: General Information
Asurion has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Asurion using 3 different media: phone, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-667-2540 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Asurion.
Do Asurion and GetHuman work together?
GetHuman has no relationship with Asurion and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.