Asurion Help Pages

Asurion Customer FAQ, Forum, and Online Help Desk

Asurion Help @ asurion.com
Customer Help
Average time to fix: (21 hours)
Busiest time: 1pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Asurion help topics searched

I want to speak with a customer service rep, what is the contact number?
Electric blanket not working
Want my ** dollars back sent phone back did not need new phone
Recently called to make a claim for lost phone and have now found it though screen is broken
I need information about whether Asurion covers products in the district of Columbia.
Verizon told me $*** for a replacement through Asurion, but I was charged $***. Is ther...
I want my refund have waited since April * ****
I need my screen fixed on my iPhone
April **, *****To whom it concerns,*I have tried several times to get my paycheck and t...
April **,*****To whom it concerns,*I have tried several times to get my paycheck and to...
I want to cancel my service with your company now. No one returned my call and I am no...
I ordered Asurion insurance for my computer. It was suppose to be sent email. I did not...
Yeah I went I got a new cell phone and upgraded Apple and I just put the chip in from V...
I nerd to replace my cord for my laptop
I had a phone replaced by asurion July ****. The claim id is *********. Presenlty the c...
My brothers Apple Watch series * broke. He has a cracked screen. I was wondering if you...
I have submitted a claim. I just want to know the status

Get help with my issue

Asurion Online Help at asurion.com - Info & Stats

Help desk addresshttp://asurion.com/web/asurion/contact-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time21
Rank amongst all ways to reach them2
Other means of communicationphone, web, facebook
Communication customer rating90%
Quality of help rating93%
Votes for online help464
When this was last updatedWed Jun 16 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-667-2540

Asurion Help Pages: What to Know

This is the Asurion help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Asurion's best customer help page or faq or forum, this is the best entry point according to 74,082 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-667-2540) which we show above. Sometimes when you dig through the various help topics and volumes on asurion.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Asurion agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Asurion: General Information

Asurion has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Asurion using 3 different media: phone, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-667-2540 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Asurion.

Do Asurion and GetHuman work together?

GetHuman has no relationship with Asurion and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Asurion Contact Info

Other Asurion Help Pages

Claims Department

Other Company Help Desks

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!