Asurion Help Pages

Asurion Customer FAQ, Forum, and Online Help Desk

Asurion Help @
Customer Help
Average time to fix: (21 hours)
Busiest time: 10:15am
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Recent Asurion help topics searched

I have malware on my phone and tablet. Verizon told me Home Protect would get rid of it...
I just received my laptop back and they replaced the hard drive. They have not given m...
I am trying to find out if I buy a dolphin pool cleaner from amazonis the asurion * yea...
My wife lost her phone. Call Asurion put in a claim. Sent her replacement phone directl...
Purchasing an appliance waaranty
It was my daughter's phone . You sent a replacement. I sent the One she about two weeks...
Did you receive the phone we sent to you . My number is **********.
Hi I just needed to order a shipping label and box to return my phone
Unauthorized charges on my credit card
I somehow got Asurion on my phone and I DO NOT want it. How can I get it taken off so...
I am emailing about careers you guys keep rescheduling my phone interview wasting my ti...
I bought the asurion home plan and brought in both my new and existing computer to have...
I just want to know if you can Unlocked the KG locked of the lost Android phone Samsung...
I was charged a deductible for my lost phone but my claim was denied several times. No...
I mailed broken phone back on ****. When I track it it just shows up as picked up at po...
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Asurion Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time21
Rank amongst all ways to reach them2
Other means of communicationphone, web, facebook
Communication customer rating93%
Quality of help rating90%
Votes for online help462
When this was last updatedSat Aug 06 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-667-2540

Asurion Help Pages: What to Know

This is the Asurion help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Asurion's best customer help page or faq or forum, this is the best entry point according to 74,082 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-667-2540) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Asurion agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Asurion: General Information

Asurion has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Asurion using 3 different media: phone, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-667-2540 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Asurion.

Do Asurion and GetHuman work together?

GetHuman has no relationship with Asurion and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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