Asiana Airlines Help Pages

Asiana Airlines Customer FAQ, Forum, and Online Help Desk

Asiana Airlines Help @ flyasiana.com
Customer Help
  • It takes an average of 64 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1:15pm.
  • Common topics include Change my itinerary, Cancel my itinerary, Request a credit, Flight insurance, Contact customer support, and more.
Since there is a phone number available, we have to recommend calling Asiana Airlines and talking to a real human being instead of searching their help site for answers.

Recent Asiana Airlines help topics searched

My flight confirmation * PHRRSF *Dept from Honolulu to Vietnam (hochiminh)*From : Jan...
Hello,*My baggage has been delayed and I have just been trying to connect between Asian...
I am writing this email to raise a complaint about the head of the cabin of Asiana Airl...
My flight * is OZ**** manila to korea then seattle i came back from philippines Dec** w...
IM MRS OLIVIA P. BOLOS AND MYHUSBAND VICTORINO BOLOS BOOKED OUR FLIGHT ON ASIANA AIRLIN...
My name is Pin-San Huang who was flying out from San Francisco to Seoul on ***** with a...
Hello I flew from California USA to Manila Philippines late last night . I landed in Te...
Hi *I was just operated on my leg and heart and was diagnosed with chronic venal thromb...
Hello, *My name is Tsermaa Tsedennyam, I have taken Asiana Airline *Z*** (**Nov**) from...
Hi,*My name is Divyansh Pal. I am an Indian citizen, currently working in USA on F* stu...
Hi, I was not able to make the flight and I spoke with a representative the day I misse...
My wife and I used a combination of United Membership Miles and payment in cash for rou...
My flight is going to happen soon in September **nd and I want to bring my dog with me...
Hello,**I need someone to email me back immediately, regarding the*changes to my reserv...
Hi AsianaAirline**I've booked my trip to Korea (******** - ********) via Zuji but unfor...
E-mail Address: *****@***.com*Customer: Christopher Green *Phone Number: ***********Tru...
We were on Flight *oz*** Aug *th **** Seoul to SFO Seat No. **B**I lefted a package in...

Asiana Airlines Online Help at flyasiana.com - Info & Stats

Help desk addresshttps://flyasiana.com/C/US/EN/customer/main?menuId=CM201802220000728474
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time64
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating78%
Quality of help rating73%
Votes for online help25
When this was last updatedTue Mar 26 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-227-4262

Asiana Airlines Help Pages: What to Know

This is the Asiana Airlines help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Asiana Airlines's best customer help page or faq or forum, this is the best entry point according to 5,574 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-227-4262) which we show above. Sometimes when you dig through the various help topics and volumes on flyasiana.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Asiana Airlines agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Asiana Airlines: General Information

Asiana Airlines has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Asiana Airlines using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-227-4262 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Asiana Airlines.

Do Asiana Airlines and GetHuman work together?

GetHuman has no relationship with Asiana Airlines and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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