AppleCare Help Pages

AppleCare Customer FAQ, Forum, and Online Help Desk

AppleCare Help @ apple.com
Customer Help
Average time to fix: (1 hours)
Busiest time: 1:15pm
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Recent AppleCare help topics searched

My son's phone is getting repaired and they need me to get a hold of them for some reason
My iPhone ** pro max insurance says expired I don’t understand why I didn’t get warned...
Sobre la aseguranza de mi reloj
Following the latest Apple upgrade I am missing numerous contacts from my Contacts list...
Mac Book Pro- Black screen once you enter your password to log in. Accessed, the recov...
Having many issues with my new Iphone ** pro max including:*- stuttering music in car a...
Can only hear on speaker
I need my iPad to be fixed as it is cracked.
My AirPods they are not connecting properly I need help with them when I connect it and...
I want to see about getting apple care, I believe t today was the deadline.
Locked out of computer. I thought I set it for no password (I thought) but after reboot...
I-** mini phone was replaced due to defect. I was told by Apple representative that the...
I just got charged $**.** for something I didn’t even order so I can download apps or n...
find my apple id by mobile no.
locked out of account
Misplaced device and Find my iPhone is not enabled how much days has been two days sinc...
Screen is cracked. I need to know how to get it fixed

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AppleCare Online Help at apple.com - Info & Stats

Help desk addresshttp://www.apple.com/support/contact/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time1
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating74%
Quality of help rating79%
Votes for online help762
When this was last updatedSat Jun 25 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-275-2273

AppleCare Help Pages: What to Know

This is the AppleCare help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for AppleCare's best customer help page or faq or forum, this is the best entry point according to 43,224 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-275-2273) which we show above. Sometimes when you dig through the various help topics and volumes on apple.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from AppleCare agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting AppleCare: General Information

AppleCare has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with AppleCare using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-275-2273 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like AppleCare.

Do AppleCare and GetHuman work together?

GetHuman has no relationship with AppleCare and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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