Anthem Blue Cross & Blue Shield Help Pages

Anthem Blue Cross & Blue Shield Customer FAQ, Forum, and Online Help Desk

Anthem Blue Cross & Blue Shield Help @ anthem.com
Customer Help
Average time to fix: (57 hours)
Busiest time: 10:15am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Anthem Blue Cross & Blue Shield help topics searched

Somehow CIGNA believes that we have secondary insurance with BCBS which is not the case...
Need Member ID number for my account so I can go to the doctor - I haven’t received it...
I was supposed to turn in my paystub’s for the month & I only turned in one (biweekly p...
Need my insurance information
We received a check from Anthem Insurance Company - PO Box ****** Atlanta Georgia, but...
Was told by representative that I have $*** of over the counter coverage quarterly but...
I need information concerning my health insurance through BCBS
I have completed enrollment (Healthcare.gov) for insurance through BCBS several weeks a...
I have not received my member card yet even though I registered * months ago. The Anthe...
I switched carriers in early February and my payment for that month had already been de...
Our union local *** plumbers and pipefitters, Nevada is switching to your insurance com...
I'm a psychotherapist based in Oxford, England working with the son of one of Anthem's...
Trying to find out why BP medication not covered, even though it says it does in the we...
For the sake of all Patients, PLEASE pass this e-mail up to higher authorities who may...
Member ID AQD***M***** **Kenneth Hutchins DOB **********. *Regenia Hutchins DOB...
We got a check made out to Estate of Ritz, Ethel. Ethel died ********* I have her socia...
Last year I visited the doctor for recurrent strep throat, where blood tests were taken...

Get help with my issue

Anthem Blue Cross & Blue Shield Online Help at anthem.com - Info & Stats

Help desk addresshttps://www.anthem.com/health-insurance/customer-care/email-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time57
Rank amongst all ways to reach them6
Other means of communicationphone, web
Communication customer rating84%
Quality of help rating63%
Votes for online help725
When this was last updatedWed Jul 08 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-231-5046

Anthem Blue Cross & Blue Shield Help Pages: What to Know

This is the Anthem Blue Cross & Blue Shield help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Anthem Blue Cross & Blue Shield's best customer help page or faq or forum, this is the best entry point according to 30,198 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-231-5046) which we show above. Sometimes when you dig through the various help topics and volumes on anthem.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Anthem Blue Cross & Blue Shield agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Anthem Blue Cross & Blue Shield: General Information

Anthem Blue Cross & Blue Shield has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Anthem Blue Cross & Blue Shield using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-231-5046 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Anthem Blue Cross & Blue Shield.

Do Anthem Blue Cross & Blue Shield and GetHuman work together?

GetHuman has no relationship with Anthem Blue Cross & Blue Shield and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Anthem Blue Cross & Blue Shield Contact Info

Other Company Help Desks

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!