Amazon Germany Help Pages

Amazon Germany Customer FAQ, Forum, and Online Help Desk

For Customer Care
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Amazon Germany doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent Amazon Germany help topics searched

Couldn’t access my Amazon account due to change of number, the telephone number which I...
Hello, my Name is IDOWU ADENIYI OMOTAYO I can’t access my Amazon account due to change...
Hello, *My name is Teppo Hallamaa*My credit card has a charge of *,** Eur * month wit...
hello, I made an order on **.**.**** and received it on **.**.****. The only concern is...
Yesterday I bought in the post office a gift card with seventy euros and the code does...
***-*******-******* I sent this item for repair and get a email that it was bought in...
I ordered a few products from Amazon Germany and it says that my product is undeliverab...
Hello! *Can you please look out my orders shipped or not?*Because it's showing in the m...
Hello,**I am trying to buy some things and somehow Amazon is not accepting my VISA Card...
Hello!*I haven’t received my packet since ** November ****. it was running shoes!*Since...
hello,**I make a order at ********** and I want to check what the order's status.*my or...
I placed an order for brazing rods with Amazon, Germany. I am asked for my email (done...
Hallo, i had order some items. But not jet bring. Can you refund my money please? *Thank you.
Hi*Someone is using my amazon.de account to by things.**For exemple.*I havent orderd th...
i would like to know if the order: *****-*******-*********has successfully gotten throu...
I have amazon prime with Amazon.de however it is charging me a fee for delivery and the...
ORDER * ***-*******-********Hello I a only received the DVD in this order but NOT the o...

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Amazon Germany Help Pages: What to Know

The Amazon Germany help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for Amazon Germany to share, but we can point you in the right direction. In the last 12 months, 27,768 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for Amazon Germany customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, Amazon Germany has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Cancel Order. Hopefully, Amazon Germany will build a web-based presence soon to address common problems and questions. Given that Amazon Germany does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting Amazon Germany: General Information

Amazon Germany doesn't have an online help desk for customer service, but you can call them on the phone. You can only get help from Amazon Germany one way that we know of and that is by phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +49-941788788 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Amazon Germany.

Do Amazon Germany and GetHuman work together?

GetHuman has no relationship with Amazon Germany and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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