We understand it can be inconvenient when you can't log into your Amazon account. If you're having trouble logging in because of a new phone number, you'll need to update your account information. To do this, click on "Your Account" on Amazon.de, select "Login & security," and then "Edit" next to the respective option. Enter your new phone number and click "Confirm" to save changes. For security reasons, you may need to verify the change with an old phone number or an alternative contact method if you have added one, so it's always advisable to update your personal details before any changes.
Asked Apr 14, 2024 12:38 AM