Amazon Germany Customer FAQ

To send a gift through Amazon in Germany, simply select the item you wish to purchase and add it to your cart. During the checkout process, you can enter the recipient's address in Hamburg. Make sure to check the option for "gift" during checkout, which allows you to include a personalized message and choose gift-wrapping options. Once you complete the order, the recipient will receive the item as a gift.

To regain access to your account that has been put on hold, follow the instructions provided in the email notification you received. This typically includes verifying your identity or providing additional information. You may also be prompted to change your password. If you need specific guidance, there is a link to the most up-to-date contact information right here on this page.

You can request a replacement part for your order by visiting the "Your Orders" section of your Amazon account. Find your order number 306-8243016-9801167, and choose the option to get help with your order. Follow the prompts to request the specific replacement part you need.

There is a link to the most up-to-date contact information right here on this page that you are viewing. Selling on Amazon involves several costs, including a subscription fee for a professional seller account or a per-item fee for individual sellers. Additionally, there are referral fees based on category, fulfillment fees if you use Amazon FBA (Fulfillment by Amazon), and potential storage fees for your products. We recommend reviewing the selling on Amazon page for detailed breakdowns of costs and services.

To refuse delivery of your Flex vitamins, you can refuse the package when it arrives or return it through the return process available in your account. To request a refund, log in to your account, go to "Your Orders," select the order in question, and follow the steps to initiate a return and request your money back. Remember to follow the return policy for a successful refund.