Air Miles Help Pages

Air Miles Customer FAQ, Forum, and Online Help Desk

Average time to fix: (69 hours)
Busiest time: 10:15am
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Recent Air Miles help topics searched

checking on my air miles points
I have ski lift vouchers that will expire at the end of March. Can I exchange these fo...
Hello I would like to book a flight to Edmonton can you please support with this?
Just wondering if you will be bring the promo back for Edmonton Eskimos tickets
*. I don't have my card anymore and I had as a phone app but changed my provider and no...
Just trying to get information. I have one flight booked from Ottawa to Houston and one...
Feb*nd received a congratulations on purchase at Rexal Regina using **.** toward purch...
Are you guys not doing Edmonton eskimos tickets anymore .
I don't think i updated my profile for many years. I have moved, changed my last name...
Booked a flight but still don’t have itinerary in my email
Could not get help. All options did not relate to my needs. Must cancel air miles card...
My collectors number is faded on my card. Can't log in
I have a flight booked in April, and I have been diagnosed with an inner ear virus. Fl...
Would like information on extending deadline for using Blue Mountain ski lift vouchers
I tried to log into my air miles account but forgot my pin number. I need to reset it a...
I have gold status so shouldn't I be able to travel with fewer air miles
I forgot my pin number. I need to reset it. can youhelp?
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Air Miles Online Help at airmiles.ca - Info & Stats

Help desk address
https://www.airmiles.ca/arrow/ContactUs
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:15am
Average turnaround time
69
Rank amongst all ways to reach them
5
Other means of communication
phone, chat, web
Communication customer rating
94%
Quality of help rating
84%
Votes for online help
341
When this was last updated
Tue Mar 24 2020 08:00:00 GMT+0000 (UTC)
Best phone number
888-247-6453

Air Miles Help Pages: What to Know

This is the Air Miles help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Air Miles's best customer help page or faq or forum, this is the best entry point according to 14,298 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-247-6453) which we show above. Sometimes when you dig through the various help topics and volumes on airmiles.ca, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Air Miles agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Air Miles: General Information

Air Miles has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Air Miles using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-247-6453 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Air Miles.

Do Air Miles and GetHuman work together?

GetHuman has no relationship with Air Miles and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Air Miles Contact Info

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