Agoda Help Pages

Agoda Customer FAQ, Forum, and Online Help Desk

Agoda Help @ agoda.com
Customer Help
Average time to fix: (100 hours)
Busiest time: 10:45am
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Recent Agoda help topics searched

hi, i have made booking on **rd december **** and after i got the confirmation id and t...
Paid for booking and not received confirmation and it does not appear in my bookings
I was charged twice for the same night through adoga
I just want to cancel my booking *I had thought it was for Toronto and not for Saint Jean
I had booking a hotel 'Ekocheras Premium Suites for * night, *-**.*.****. I already pay...
Please I’m booking hotel and cancel,don’t worry the booking is non refundable *********
Want to cancel my booking,but cannot..
cannot find the hotel of the Budget Studio Apartment in Nairobi Kenya.*My Booking ID i...
I want to change date. The booking is non refundable. Pls help me. Booking number :*********
I have problem with my credit card payment. It's has been failed for several time even...
GOOD MORIND DEER I NOW IN HOTEL BUT I NOT FOUNF BOOKING PLEAS RESEND CONFORMATION TO HO...
I wanted to change my date for my booking iid: **********I would like ti change my chec...
Bonjour,*Je ne peux pas me connecter * mon espace client car mon mot de passe est perdu...
I made a booking to stay at Sutera Sanctuary Lodges at Poring Hot Springs and it's stat...
Please delete my agoda account. I do not need a permanent account with this company as...
The fire alarm went off * mornings while I was there. They issued a refund to my accoun...
When I arrived to check into the Warwick San Francisco, the concierge informed me that...

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Agoda Online Help at agoda.com - Info & Stats

Help desk addresshttp://www.agoda.com/info/contact-agoda.html?cid=1452756
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time100
Rank amongst all ways to reach them3
Other means of communicationphone, web, email
Communication customer rating58%
Quality of help rating52%
Votes for online help3,776
When this was last updatedFri Jan 14 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-656-8207

Agoda Help Pages: What to Know

This is the Agoda help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Agoda's best customer help page or faq or forum, this is the best entry point according to 166,104 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-656-8207) which we show above. Sometimes when you dig through the various help topics and volumes on agoda.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Agoda agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Agoda: General Information

Agoda has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Agoda using 3 different media: phone, web, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-656-8207 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Agoda.

Do Agoda and GetHuman work together?

GetHuman has no relationship with Agoda and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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