Adidas Help Pages
Adidas Customer FAQ, Forum, and Online Help Desk
Average time to fix: (100 hours)
Busiest time: 9:30am
Recent Adidas help topics searched
I bought a pair of men's Solar HU purple shoes (Pharrell) in a size *.*. I am a woman...
payment is not going through. I tried different cards, checked my billing address but i...
I bought the Yeezreel Reflective and on the shoes there is this orange stripe that lets...
Buenas tarde tengo inconveniente con mi pedido necesito q le manden un correo a la empr...
Hi i bought a couple shirts from you guys and i am not happy with the shirts they are f...
Hi this is palak I really need a help*I have sent wrong number by mistake in the shipme...
Hey can you tell me if this yeezy *** is a fake or not?*Is this article number in your...
ordered items online during the Christmas holidays and to date I have not received them...
ordered items online and i never received anything
Never received ordered items from Christmas and this is my second attempt to contact adidas!
Giftcard is not working
I had the Adidas Barricode Code tennis shoe in the grey and pink configuration in a men...
I put the wrong zip code on my home address
tengo un problema con una sucursal de adidas cdmx, suc Coyoacan y Plaza Delta, es por e...
Good afternoon,**I had bought a pair of Adidas shoes a few years ago in France for arou...
I am unable to use my Adidas gift card to purchase an item.**The gift card amount is ap...
I’ve been trying to purchase another pair of the Women’s Supernova Glide Boost running...Get help with my issue
Adidas Online Help at adidas.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
phone, web, chat
Communication customer rating
Quality of help rating
When this was last updated
Tue Mar 31 2020 09:00:00 GMT+0000 (UTC)
Best phone number
Adidas Help Pages: What to Know
This is the Adidas help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Adidas's best customer help page or faq or forum, this is the best entry point according to 36,432 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-448-1796) which we show above. Sometimes when you dig through the various help topics and volumes on adidas.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Adidas agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Adidas: General Information
Adidas has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Adidas using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-448-1796 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Adidas.
Do Adidas and GetHuman work together?
GetHuman has no relationship with Adidas and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.