Adidas Help Pages

Adidas Customer FAQ, Forum, and Online Help Desk

Adidas Help @
Customer Help
Average time to fix: (100 hours)
Busiest time: 3pm
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Recent Adidas help topics searched

My shipping address is wrong on my order.
I chatted with a rep about fraudulent charges made on my now cancelled debit card. The...
I got $*** gift card I did buy two pairs of shoes I’ve been bag I was tandem but I got...
Hi *I order adidas pastel pants my order number is ACA******** i pay for UPS premium de...
I ordered a pair of sneakers online however I don’t want them I would like to change th...
Good Afternoon,**My name is*Adriana. I am an Influencer and ambassador working with hig...
I would like to know what is the most recent version of Adidas Ultraboost white trainer...
Trying to purchase and it say not accepting purchase
Ordered wrong size boots on September *th,send them bck on September **th still haven't...
I would like to exchange a product for a smaller size, the website tells me that the ti...
Salve vorrei sapere xche il negoziante dove o acquistato la tuta non vuole cambiarla qu...
Want to buy *-* pair of Adidas Terrex Agravic ***. Yes, I realize that model has been...
This is the fourth time contacting adidas about my order: AD*********. I received and p...
I am having billing and shipping address different do you guys send anything to the bil...
chatting with apple or direct email to send proof of purchase of my device?* * its for...
Order item Monday, received an email saying it was due the *th, it never turned up, I'v...
I just ordered a pair of plus size addias leggings I believe I ordered black an white...

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Adidas Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time100
Rank amongst all ways to reach them2
Other means of communicationphone, web, chat
Communication customer rating89%
Quality of help rating76%
Votes for online help202
When this was last updatedWed May 05 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-448-1796

Adidas Help Pages: What to Know

This is the Adidas help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Adidas's best customer help page or faq or forum, this is the best entry point according to 36,432 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-448-1796) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Adidas agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Adidas: General Information

Adidas has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Adidas using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-448-1796 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Adidas.

Do Adidas and GetHuman work together?

GetHuman has no relationship with Adidas and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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