AFLAC Help Pages
AFLAC Customer FAQ, Forum, and Online Help Desk
Average time to fix: (5 hours)
Busiest time: 9am
Recent AFLAC help topics searched
Look I'm frustrated with aflac I pay my premiums every pay period hardly make claims an...
Claims status supposed to be done in ** hours for the December * faxed in still nothing
BEEN TRYING FOR OVER ONE WEEK TO GET IN TOUCH WITH YOU. I EVEN HAD REPRESENTIVTES OUT T...
I am employed but I'm pregnant and I want to find out how I can be compensated and stay...
Cant log in to my account to file claim because I lost my password and I have been on h...
Transport Workers Union member,and we are all havint to use Aflac at work site to set...
My husband fell down our stairs this morning. He dislocated his left angle and fracture...
i am trying to register on the app.. when it gets to the part to put in my phone numbe...
Looking for any years of benefits I haven't filed for
I need to access my policy information and none of my information is recognized on thei...
Can’t not sign onto my Aflac account. Need to get a copy of a claim that was deposited...
I have problem with my pay
Tengo problemas con mi pago
I need to ask about Myla's claim. I sent the same documents on Jenna's claim and it was...
I am a Aflac agent needing technical support. Can not login to sell Aflac.com
Dr wrote wrong return to work date on form. Does he need to fill out a new one or can h...
the fax number ***-***-**** does not answer. what's a good numberGet help with my issue
AFLAC Online Help at aflac.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
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When this was last updated
Fri Mar 27 2020 09:00:00 GMT+0000 (UTC)
Best phone number
AFLAC Help Pages: What to Know
This is the AFLAC help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for AFLAC's best customer help page or faq or forum, this is the best entry point according to 16,668 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-992-3522) which we show above. Sometimes when you dig through the various help topics and volumes on aflac.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from AFLAC agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting AFLAC: General Information
AFLAC has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with AFLAC using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-992-3522 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like AFLAC.
Do AFLAC and GetHuman work together?
GetHuman has no relationship with AFLAC and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.