AFLAC Customer Service

Contact AFLAC & solve common issues

Use AFLAC's Phone Number

AFLAC's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about AFLAC. Below you will also find the phone and non-phone-based contact information we've gathered. Or ask a new question and get an answer fast.

Contacting AFLAC customer support

Below you can compare and contrast the 5 ways to contact AFLAC by looking at which ones are the fastest and which ones other customers recommend the most for solving AFLAC customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AFLAC across the following channels: Phone, Web, Twitter, Chat.

Phone number / contactWaitVotes
Customer Service
15 mins200
Claims Department
38 mins21
Online Help at
Customer Service
< 5 hrs319
Customer Service
15 mins340
Live Chat at
Customer Service
9 mins356

AFLAC: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for AFLAC.
There's more!
Click below to show 4 more questions, answers, and complete guides to common AFLAC customer support problems.

Recent reasons customers contacted AFLAC:

Can someone finally return my call
Need to talk about my case. Policy P*N*J*M*. Has been out of work since ********. Been...
Claim * ********. I called last Wednesday. We were paid for * radiation treatments but...
I want to cancel my AFLac policy
I currently am in rehabilitation and don’t have any credit card information on me. I ju...
Say my policy was terminated it was do aug * paid in aug * .
Lost my ID and password I can’t get into my policy information
How many past wellness claims can I file? Do I need a separate form for each and how m...
I have a policy *I haven’t reviewed it recently*I seem to have misplaced by policy*Can...
Can I take a photo of the paperwork I have to send you from my phone
Just need to talk to someone about what my insurance covers my wife is going in for a c...
Yes I am johnny Cunningham, trying to see what is the hold up on my check?? I am behind...
I cancel my Aflac accident insurance with you in June **** *You guys are taking money o...
More customer issues

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Does GetHuman work with AFLAC?

GetHuman does not work with AFLAC's customer support operations, directly or in any other way. GetHuman has no partnership or relation to AFLAC at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check AFLAC's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting AFLAC at a Glance

AFLAC has 1 chat option
AFLAC has no customer email
AFLAC has 1 help forum
AFLAC has 1 twitter handle
AFLAC has no facebook page
Contact information overview

Answered on this page:

How Do I Find My AFLAC Policy Number?
What is the waiting period for AFLAC benefits?
What types of insurance does AFLAC offer?
Solutions to common issues

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