AFLAC Customer Q & A

Answers to Common Problems

Use AFLAC's Phone Number

AFLAC's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for AFLAC.
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Click below to show 4 more questions, answers, and complete guides to common AFLAC customer support problems.

Recent reasons customers contacted AFLAC:

Can someone finally return my call
Need to talk about my case. Policy P*N*J*M*. Has been out of work since ********. Been...
Claim * ********. I called last Wednesday. We were paid for * radiation treatments but...
I left my employment where my policy was written - on May **th, **** and sent my paymen...
** de julio de ********AFLAC***Buenos d*as!**Mi nombre es Maribelle Crespo Crespo con n...
Ruth Hill received a phone call from me on May **,****. She could not answer any of my...
I need a claim settled that i have talked many times to your reps about the error that...
Waiting on a check you said was mailed weeks ago from an audit. Been trying to get this...
Did you guys receive my cancel my whole life plan only paperwork I sent it * weeks ago...
Mother was agent and passed away need follow up questions about her death need to talk...
I don't understand why you don't have my hospital information.
Can't pay my bill online your site won't let me in
How long does it take for coverage to start with alfac
Was payment made automatically and then a second time after being th old Amex denied pa...

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GetHuman does not work with AFLAC's customer support operations, directly or in any other way. GetHuman has no partnership or relation to AFLAC at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check AFLAC's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

What is the AFLAC wellness benefit?
Can I add additional coverage to my AFLAC policy?
Can I cancel my AFLAC policy?
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