TJ Maxx Customer Support on Facebook

Contacting TJ Maxx customer service via Facebook or Messenger

TJ Maxx on Facebook
Facebook Business Page:
Expect a response in: 4 hours
Best time to write: around 3pm
Rank: #3 of 3 ways to contact
337 customer votes
Why are you trying to reach them? Let us help by giving problem-specific advice and connecting you to people who had the same issue.

Recent reasons others searched for TJ Maxx on Facebook

I went to visit the TJMaxx in Olney, MD today. I found two pants, exactly same in brand...I went to two stores to return an item. First I went to TJ Maxx at The Marketplace in I...I visited your Kingsport Tn store Friday and I was starting to check out and my total a...A friend of mine purchased a table cloth, napkins, and a runner at a TJ Maxx store near...I went into the tj maxx store to bought a necklace the person that cash my item was giv...Just returned from your store at the Tomoka Town Center. Wanted to see a womans Dooley...Hello I am furiated I was purchasing a wallet that had a sticker price of **.** when I...Hello,*I did receive the packet today, but you guy send me the wrong thing. I did order...Inline image**Inline image**Inline image**Hi *I love love my purse I recently got it’s...I have contacted your company weeks ago and have not received any sort of email in resp...Hi, I had just been shopping at your Parkersburg West Virginia location. I wanted to le...Hi, *I’ve been to TJ Maxx in Livermore. I wanted to return a top that was purchased in...I visited your store on February **st and was surprised to hear Christmas music playing...Good Afternoon,**As an avid TJ Maxx shopper, I am really upset with having to send you...My name is Jeremy Patterson. I live in Shreveport, Louisiana. I had this on going issue...Dear Customer Refund Manager,**First of all, I wish TJ Maxx's prosperity. I am TJ who l...

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TJ Maxx Facebook-based Customer Help - Info & Stats

Address of Facebook page
Call-back availableNO
Facebook page hours24 hours, 7 days
Ideal time to write3pm
First response time4
Average turnaround time4
Rank (amongst all ways to contact)3
Legibility of messaging90%
Quality of help76%
Customer votes337
Information last updatedSun Jul 03 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

TJ Maxx Customer Service via Facebook: The Breakdown

TJ Maxx's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with TJ Maxx over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting TJ Maxx in General

There are 3 ways to speak with TJ Maxx customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call TJ Maxx if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other TJ Maxx customers, is the 800-926-6299 option we show above. If you know of other ways to reach TJ Maxx that we haven't talked about here already, please let our research team know. Or if you think that TJ Maxx has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting TJ Maxx

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