Radio Shack Customer Support on Facebook

Contacting Radio Shack customer service via Facebook or Messenger by GetHuman

Radio Shack on Facebook
Facebook Business Page
https://www.facebook.com/RadioShack
Expect a response in: 31.3333 hours
Best time to write: around 3pm
Rank: #3 of 6 ways to contact
327 customer votes
Why are you trying to reach them? Let us help by giving problem-specific advice and connecting you to people who had the same issue.
Message about: ReturnsMessage about: Cancel orderMessage about: Change orderMessage about: Technical supportMessage about: Track orderBecause of another issue

Radio Shack Facebook-based Customer Help - Info & Stats

Address of Facebook page
https://www.facebook.com/RadioShack
Call-back available
NO
Facebook page hours
24 hours, 7 days
Ideal time to write
3pm
First response time
31.3333
Average turnaround time
45
Rank (amongst all ways to contact)
3
Legibility of messaging
74%
Quality of help
84%
Customer votes
327
Information last updated
Sat Oct 20 2018 08:00:00 GMT+0000 (UTC)

Radio Shack Customer Service via Facebook: The Breakdown

Radio Shack's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Radio Shack over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Radio Shack in General

There are 6 ways to speak with Radio Shack customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Radio Shack if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Radio Shack customers, is the 800-843-7422 option we show above. If you know of other ways to reach Radio Shack that we haven't talked about here already, please let our research team know. Or if you think that Radio Shack has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting Radio Shack

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