Lufthansa Customer Support on Facebook
Contacting Lufthansa customer service via Facebook or Messenger
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2,761 customers have asked GetHuman if Lufthansa answers customer inquiries on Facebook
Lufthansa does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.
Recent reasons others searched for Lufthansa on FacebookBonjour, j ai r*serv* le vol du ** juillet de Lyon a vienne Autriche avec un escale * M...Bonjour,*Mes vols retours (OS **** et OS ***) achet*s sur le site de LUFTHANSIA avec le...Hi,*I want to travel from Mumbai to Iceland.*Can you pls let me know, carrying oil in l...*- how and when to get boarding pass**-how to make online check in**- is there any proc...I have an official letter from Albstadt distrcit office to allow me without ** day quar...I have a flight to poland from Chicago September * by Lufthansa , I need to rebook my f...J'ai fait une r*servation pour * personnes pour le * aout **** d*part paris pour la Bul...Dear Ladies, dear Sirs,*I booked online * flights from Munich to Krakow from *th until...Ten*a viaje apara el primero de mayo, ****, con ustedes, tramite united airlines, me lo...Me cancelaron el vuelo q tenia, el primero de. Mayo, saliendo SDQ, Newark, MXP, q tengo...Me cancelaron el vuelo, por el corona virus, q tengo q hacerMy booking number is NWCHV*, I cannot checkin on the website.**Kind regards,Change existing reservationmy name Spirkovski Dusko my ticket * ************* -*** Confirmation * R*LXJM depart v...LH changed our departure day and this isn't possible. We would like to cancel our trip...Flight was cancelled and we would like to look at alternatives
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Lufthansa Customer Service via Facebook: The Breakdown
Lufthansa does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Call Lufthansa instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Lufthansa over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.
Contacting Lufthansa in General
There are 3 ways to speak with Lufthansa customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Lufthansa if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Lufthansa customers, is the 800-645-3880 option we show above. If you know of other ways to reach Lufthansa that we haven't talked about here already, please let our research team know. Or if you think that Lufthansa has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.