Go Wireless Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Go Wireless?
Q:
Does Go Wireless offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Go Wireless below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Go Wireless phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Do nothing and wait on the line
What are the hours and when should I call?
Go Wireless operates the call center for this 866-487-1222 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 16 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Go Wireless call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Go Wireless phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Go Wireless staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Go Wireless is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 16 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
The best time to call Go Wireless
In summation, the best day to call Go Wireless is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Go Wireless staffs the call center well on Wednesday.
Why Customers Call Go Wireless
If you have time to do a bit of reading before you call Go Wireless, we recommend you read over some of our problem-specific articles.
What is Go Wireless?
Go Wireless is a leading provider of wireless communication solutions, offering a wide range of products and services to meet the diverse needs of individuals and businesses. We specialize in wireless devices, such as smartphones, tablets, and smartwatches, which provide users with the ability to stay connected and access information on the go. Additionally, Go Wireless offers various plans and data packages to ensure customers have the right amount of data for their needs. We are committed to delivering outstanding customer service and strive to make the wireless experience as convenient and efficient as possible. Whether you are looking for the latest technology, reliable connectivity, or flexible data options, Go Wireless is your go-to destination.
What is the return policy for Go Wireless products?
Our return policy for Go Wireless products is designed to ensure customer satisfaction. We offer a 30-day return period for all our products, starting from the date of purchase. During this timeframe, if you are not completely satisfied with your purchase, you can return it for a full refund or exchange. Please keep in mind that the product must be in its original condition with all accessories and packaging intact to qualify for a return. Additionally, a valid proof of purchase is required for all returns. However, certain products such as software, gift cards, and personalized items may be exempt from our return policy due to their unique nature. We strive to make the return process as hassle-free as possible, delivering exceptional service to our valued customers.
Do Go Wireless products come with a warranty?
Yes, all Go Wireless products come with a warranty for customer satisfaction and peace of mind. We are committed to providing high-quality and reliable products, and we stand behind their performance. Our warranty covers any manufacturing defects or malfunctions that may occur within a specified period from the date of purchase. If you experience any issues with your Go Wireless product, simply contact our customer support team, and we will assist you in resolving the problem promptly. Please note that the warranty does not cover damage caused by misuse or unauthorized modifications. With Go Wireless, you can trust in the quality of our products and our commitment to excellent customer service.
Top Go Wireless customer service problems
Click the link above to get answers to just about any Go Wireless customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Go Wireless's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Go Wireless agent. This phone number is Go Wireless's best phone number because 96 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-487-1222 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call Go Wireless first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Go Wireless has 1 phone number. It's not always clear what is the best way to talk to Go Wireless representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Go Wireless. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Go Wireless. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.