Go Wireless Customer Service

Ways to contact Go Wireless and solve common issues

Use Go Wireless's Phone Number

Go Wireless's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Go Wireless
As far as we know, there is only one way to contact Go Wireless, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Go Wireless, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Go Wireless: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Go Wireless.
What is the return policy for Go Wireless products?
Our return policy for Go Wireless products is designed to ensure customer satisfaction. We offer a 30-day return period for all our products, starting from the date of purchase. During this timeframe, if you are not completely satisfied with your purchase, you can return it for a full refund or exchange. Please keep in mind that the product must be in its original condition with all accessories and packaging intact to qualify for a return. Additionally, a valid proof of purchase is required for all returns. However, certain products such as software, gift cards, and personalized items may be exempt from our return policy due to their unique nature. We strive to make the return process as hassle-free as possible, delivering exceptional service to our valued customers.
Do Go Wireless products come with a warranty?
Yes, all Go Wireless products come with a warranty for customer satisfaction and peace of mind. We are committed to providing high-quality and reliable products, and we stand behind their performance. Our warranty covers any manufacturing defects or malfunctions that may occur within a specified period from the date of purchase. If you experience any issues with your Go Wireless product, simply contact our customer support team, and we will assist you in resolving the problem promptly. Please note that the warranty does not cover damage caused by misuse or unauthorized modifications. With Go Wireless, you can trust in the quality of our products and our commitment to excellent customer service.
Where can I purchase Go Wireless products?
You can purchase Go Wireless products in several convenient ways. Firstly, you can visit our official website, where you will find a wide range of our products available for purchase. Our website is user-friendly and allows for easy browsing and secure online transactions. Additionally, you can find Go Wireless products at authorized retail stores across the country. We have partnered with various retailers to ensure our products are easily accessible to our customers. To locate the nearest store, you can use our store locator tool on our website. Furthermore, we also offer the option to buy Go Wireless products through our customer service hotline, where our dedicated team will assist you in placing an order or provide guidance on product selection. Shop with confidence and enjoy the convenience of purchasing Go Wireless products wherever suits you best.
Can I use Go Wireless headphones while exercising?
Yes, you can definitely use Go Wireless headphones while exercising. Designed for active lifestyles, our headphones offer the perfect solution for your workout sessions. With their wireless functionality, you can enjoy complete freedom of movement without the hassle of tangled cords. Our headphones are sweat-resistant and built to withstand the rigors of physical activity. They stay securely in place while you jog, run, or engage in various exercises. The ergonomic design ensures a comfortable fit, allowing you to exercise for extended periods without discomfort. Additionally, our headphones deliver exceptional sound quality, enhancing your overall workout experience. Whether you're hitting the gym, going for a run, or doing yoga, our Go Wireless headphones are the perfect companion for your active lifestyle.
Are Go Wireless products water-resistant or waterproof?
Go Wireless offers both water-resistant and waterproof products. Our water-resistant products are designed to withstand light splashes and accidental spills, providing some level of protection against moisture. They are not meant for prolonged submersion in water. On the other hand, our waterproof products are specifically designed to be fully submerged in water for extended periods. These products have undergone rigorous testing to ensure their durability and resistance against water damage, making them suitable for outdoor activities such as swimming or hiking in wet conditions. However, it is important to note that the level of water resistance can vary among different products, so we recommend checking the specific product description or contacting our customer support for more information.
Can I use Go Wireless products with multiple devices?
Yes, absolutely! Go Wireless products are designed to be compatible with multiple devices, ensuring convenience and flexibility for our customers. Whether you have a smartphone, tablet, laptop, or any other Bluetooth-enabled device, our products can seamlessly connect and provide you with a wireless experience. You can easily pair your devices with our Bluetooth headphones, speakers, and earbuds, allowing you to enjoy your favorite media or make calls without being tethered to wires. Our Bluetooth adapters are also capable of connecting multiple devices simultaneously, making them perfect for sharing audio in group settings or enhancing productivity in a work environment. With Go Wireless, you can effortlessly connect and enjoy wireless connectivity across all your devices.
What is the range of Go Wireless Bluetooth devices?
The range of Go Wireless Bluetooth devices varies depending on the specific model and environmental factors. Generally, the range for Go Wireless Bluetooth devices is up to 33 feet (10 meters). However, it is important to note that obstacles such as walls or interference from other electronic devices can shorten the effective range. Therefore, for optimal performance, it is recommended to keep the Go Wireless Bluetooth device within a reasonable distance from the connected device. It is also worth mentioning that Go Wireless continually strives to improve the range capabilities of their Bluetooth devices through ongoing research and development.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Go Wireless customer support problem.

Comparing Go Wireless Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Metro PCS page. Or look at our Contact Equifax page. We can't really provide this kind of help if you're looking to contact Go Wireless because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Go Wireless?

GetHuman does not work with Go Wireless's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Go Wireless at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Go Wireless's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Go Wireless at a Glance

Go Wireless has no chat option
Go Wireless has no customer email
Go Wireless has no help forum
Go Wireless has no twitter handle
Go Wireless has no facebook page
Contact information overview

Answered on this page:

Are Go Wireless products compatible with all phone models?
What is Go Wireless?
Solutions to common issues

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