Massachusetts Registry of Motor Vehicles (DMV/RMV) Customer FAQ

We encourage you to use the online services for renewing your car registration, as phone renewal is generally not available. However, for the most accurate and current information on registration renewals, there is a link to the most up-to-date contact information right here on this page you are viewing.

To renew your car registration by mail in Massachusetts, send your renewal application and payment to the address provided on your renewal notice. This address typically includes the RMV's processing center. If you do not have the renewal notice, refer to the information provided on the RMV's website for the most accurate address.

You can obtain a copy of your driving record by requesting it through the Massachusetts Registry of Motor Vehicles. This can typically be done online, by mail, or in person at a RMV service center. There may be a fee associated with this request. Ensure you have your details ready, such as your driver's license number and any necessary identification.

Yes, a document from a school that includes the student's full name and residential address can be used as a proof of residency for obtaining a driver's license or ID in Massachusetts. However, it is important to ensure that the document is official and has been issued by the school. Please ensure that you also bring another document to satisfy the two forms of required proof of residency, as guidelines might change over time.

If you believe you may have left your license at a Massachusetts Registry of Motor Vehicles (RMV) service center, you should return to the location where you believe you left it. They will be able to assist you in locating your license. If it was lost or misplaced, it is advisable to order a duplicate license through the RMV online portal as soon as possible for your protection. Remember, it's important to have a valid identification at all times.