Conexis Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Conexis?
A:Must enter social security # or account #. You can also use our free service that can talk to Conexis for you and report back. Q:
Does Conexis offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-7pm CST. The least busy day is Tuesday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Friday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Conexis below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Conexis phone number to document the phone system.
Here is how our research team describes the way the Conexis phone system greets you: Please press 1 to receive a text message for faster service or remain on the line.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must enter social security # or account #.
What are the hours and when should I call?
Conexis operates the call center for this 877-722-2667 phone number Mon-Fri 7am-7pm CT. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 1,399 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Conexis call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Conexis phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Conexis staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Conexis is Tuesday. The most busy day to call is Wednesday. Again, this is based on a sample of 1,399 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
The best time to call Conexis
In summation, the best day to call Conexis is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Conexis staffs the call center well on Tuesday.
Why Customers Call Conexis
If you have time to do a bit of reading before you call Conexis, we recommend you read over some of our problem-specific articles.
What is Conexis?
Conexis is a leading provider of flexible spending account (FSA) and health reimbursement arrangement (HRA) administration services. We specialize in offering employers and their employees convenient, comprehensive, and customizable benefit solutions. With our user-friendly online platform, we simplify the complex process of managing and accessing healthcare funds, making it effortless for both employers and employees to navigate the world of healthcare benefits. Our robust features include mobile apps, personalized customer support, secure payment processing, and streamlined claims submission. We work closely with employers to design plans that meet their specific needs and ensure compliance with all regulations. Conexis empowers individuals to take control of their healthcare expenses while offering employers a hassle-free solution for managing employee benefits.
Can I access Conexis from my mobile device?
Yes, Conexis can be accessed from your mobile device. We understand the importance of providing convenient access to our services. Our platform is mobile-responsive, meaning it adapts to various screen sizes and operating systems, ensuring a seamless user experience. Whether you have a smartphone or tablet, you can easily access and navigate through Conexis on your preferred mobile device. This allows you to conveniently manage your account, view your benefits, submit claims, check your balances, and more, all from the palm of your hand. Stay connected on the go and take advantage of our mobile-friendly platform to make the most of your Conexis benefits anytime, anywhere.
Can I change my Conexis account password?
Yes, you can change your Conexis account password. To ensure the security of your account and personal information, we highly recommend changing your password regularly. To do so, simply log in to your Conexis account and navigate to the Account Settings or Profile section. Within this section, you will find an option to change your password. Click on it, and you will be prompted to enter your current password and then create a new one. Make sure to select a strong and unique password that is not easily guessable. Once you have successfully changed your password, be sure to update it on any associated devices or applications for a seamless experience.
Top Conexis customer service problems
Click the link above to get answers to just about any Conexis customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Conexis Customer Service Contacts
There are of course other ways to contact Conexis customer service besides the phone. Below we list the best ones, by medium.
Conexis Customer Email Addresses
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Conexis will reply our your email.
Conexis Customer Help Desk / Web Support
As a last, sometimes only, resort- Conexis customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Conexis's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Conexis agent. This phone number is Conexis's best phone number because 8,394 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-722-2667 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Conexis first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Conexis has 1 phone number. It's not always clear what is the best way to talk to Conexis representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Conexis. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Conexis. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.