Conexis Customer Service

Ways to contact Conexis and solve common issues

Use Conexis's Phone Number

Conexis's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Conexis

Contacting Conexis customer support

Below you can compare and contrast the 3 ways to contact Conexis by looking at which ones are the fastest and which ones other customers recommend the most for solving Conexis customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Conexis across the following channels: Phone, Email, Web.

Phone number / contactWaitVotes
Customer Service
10 mins96
Customer Service
< 52 hrs244
Online Help at
Customer Service
< 2 hrs229

Conexis: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Conexis.
What is Conexis?
Conexis is a leading provider of flexible spending account (FSA) and health reimbursement arrangement (HRA) administration services. We specialize in offering employers and their employees convenient, comprehensive, and customizable benefit solutions. With our user-friendly online platform, we simplify the complex process of managing and accessing healthcare funds, making it effortless for both employers and employees to navigate the world of healthcare benefits. Our robust features include mobile apps, personalized customer support, secure payment processing, and streamlined claims submission. We work closely with employers to design plans that meet their specific needs and ensure compliance with all regulations. Conexis empowers individuals to take control of their healthcare expenses while offering employers a hassle-free solution for managing employee benefits.
Can I change my Conexis account password?
Yes, you can change your Conexis account password. To ensure the security of your account and personal information, we highly recommend changing your password regularly. To do so, simply log in to your Conexis account and navigate to the Account Settings or Profile section. Within this section, you will find an option to change your password. Click on it, and you will be prompted to enter your current password and then create a new one. Make sure to select a strong and unique password that is not easily guessable. Once you have successfully changed your password, be sure to update it on any associated devices or applications for a seamless experience.
Can I access Conexis from my mobile device?
Yes, Conexis can be accessed from your mobile device. We understand the importance of providing convenient access to our services. Our platform is mobile-responsive, meaning it adapts to various screen sizes and operating systems, ensuring a seamless user experience. Whether you have a smartphone or tablet, you can easily access and navigate through Conexis on your preferred mobile device. This allows you to conveniently manage your account, view your benefits, submit claims, check your balances, and more, all from the palm of your hand. Stay connected on the go and take advantage of our mobile-friendly platform to make the most of your Conexis benefits anytime, anywhere.
What payment methods are accepted on Conexis?
Conexis accepts various payment methods to ensure ease and convenience for our customers. Currently, we accept payments through credit and debit cards, including Visa, MasterCard, American Express, and Discover. In addition, we also offer the option of paying directly from your bank account through electronic fund transfers (EFT). To cater to a wider range of users, Conexis also accepts payments made via mobile payment platforms such as Apple Pay and Google Pay. By offering these diverse payment options, Conexis aims to accommodate different preferences, making it convenient for all users to make secure and hassle-free payments for our services.
Can I cancel my Conexis subscription?
Yes, you can cancel your Conexis subscription at any time. We understand that circumstances can change, and we want to provide flexibility to our customers. To cancel your subscription, simply log into your Conexis account and navigate to the subscription settings. From there, you will have the option to cancel your subscription. Please note that cancelling your subscription will take effect immediately, and you will no longer have access to the features and services provided by Conexis. If you have any questions or need assistance with cancelling your subscription, our support team is available 24/7 to help. Thank you for considering Conexis, and we hope to assist you again in the future.
Is my personal information secure on Conexis?
Yes, your personal information is secure on Conexis. We understand the importance of protecting your personal data and have implemented extensive security measures to ensure its safety. We utilize advanced encryption technology to safeguard all information transmitted on our platform. Additionally, our systems undergo regular audits and vulnerability testing to identify and address any potential security risks. Our dedicated team of professionals closely monitors for any unauthorized activity, and we strictly adhere to industry best practices to maintain the integrity and confidentiality of your personal information. At Conexis, we prioritize the security and privacy of our users, and you can trust that your personal information is in safe hands.
What services does Conexis offer?
Conexis offers a comprehensive range of services to meet the diverse needs of our clients. We specialize in benefits administration solutions, including flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), health savings accounts (HSAs), commuter benefits, and COBRA administration. Our user-friendly technology platform simplifies the enrollment, management, and tracking of employee benefits, ensuring seamless integration with existing HR systems. We also provide a personalized customer support model, assisting employees and employers with any questions and concerns. Additionally, Conexis offers targeted communication and education programs to promote employee awareness and engagement in their benefits. With our innovative solutions and exceptional customer service, Conexis is the ideal partner for organizations seeking reliable and efficient benefits administration.
There's more!
Click below to show 1 more questions, answers, and complete guides to common Conexis customer support problem.

Does GetHuman work with Conexis?

GetHuman does not work with Conexis's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Conexis at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Conexis's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Conexis at a Glance

Conexis has no chat option
Conexis has 1 customer email
Conexis has 1 help forum
Conexis has no twitter handle
Conexis has no facebook page
Contact information overview

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!