AvalonBay Communities, Inc. Customer Service

Phone Number & Contact Info

AvalonBay Communities, Inc.'s Best Phone Number

703-329-6300
Calls Customer Service·Most popular AvalonBay Communities, Inc. number
Q:

How do I talk to a live human at AvalonBay Communities, Inc.?

A:Calling this AvalonBay Communities, Inc. number should go right to a real human being.
Q:

Does AvalonBay Communities, Inc. offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this AvalonBay Communities, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this AvalonBay Communities, Inc. number should go right to a real human being
In fact, much of this information on this page is superfluous because this AvalonBay Communities, Inc. phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

AvalonBay Communities, Inc. operates the call center for this 703-329-6300 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 156 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AvalonBay Communities, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AvalonBay Communities, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AvalonBay Communities, Inc. is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 156 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Friday.

The best time to call AvalonBay Communities, Inc.

In summation, the best day to call AvalonBay Communities, Inc. is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AvalonBay Communities, Inc. staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call AvalonBay Communities, Inc.

If you have time to do a bit of reading before you call AvalonBay Communities, Inc., we recommend you read over some of our problem-specific articles.

Are there fitness facilities available in AvalonBay communities?

Yes, fitness facilities are available in AvalonBay communities. We understand the importance of maintaining a healthy lifestyle, so we provide on-site fitness centers in most of our communities. Our modern fitness facilities offer state-of-the-art equipment and various workout options to cater to different fitness needs. Whether you prefer cardiovascular exercise, strength training, or group fitness classes, we strive to provide a range of options to help you stay active. Additionally, our fitness centers are conveniently located within the community, making it easier for residents to incorporate fitness routines into their daily lives. At AvalonBay, we aim to create communities that promote wellness and make it easier for residents to lead active and healthy lifestyles.

What amenities are included in AvalonBay apartment communities?

AvalonBay apartment communities offer a wide range of amenities to enhance the residents' quality of life and create a comfortable and convenient living experience. These amenities vary depending on the specific community but generally include features such as modern fitness centers, swimming pools, and outdoor spaces for recreation and relaxation. Residents also have access to resident lounges, business centers, and conference rooms, which provide spaces for work or social gatherings. Additionally, AvalonBay communities often offer package acceptance services, laundry facilities, and on-site maintenance to ensure that residents' needs are met effortlessly. Some communities even have amenities such as dog parks or car wash stations, catering to pet owners and vehicle owners respectively. Our goal is to create vibrant and inclusive communities that cater to the diverse lifestyles of our residents.

What is the security deposit for an AvalonBay apartment?

The security deposit for an AvalonBay apartment varies depending on the location and specific apartment chosen. Generally, the security deposit is equal to one month's rent or a predetermined amount as set by local regulations. This amount is designed to protect against any potential damages or unpaid rent during the lease term. In addition to the security deposit, AvalonBay may offer alternatives such as purchasing a security bond or enrolling in a security deposit insurance program. These options allow for flexibility and convenience for renters. It is recommended to contact the specific AvalonBay community of interest for accurate information on the security deposit requirements for their apartments.

Top AvalonBay Communities, Inc. customer service problems

Click the link above to get answers to just about any AvalonBay Communities, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call AvalonBay Communities, Inc. is extracted from issues that customers have reported to GetHuman.
AvalonBay Communities, Inc. issues reported to GetHuman

Conclusion and closing notes

This is AvalonBay Communities, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AvalonBay Communities, Inc. agent. This phone number is AvalonBay Communities, Inc.'s best phone number because 936 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 703-329-6300 include and other customer service issues. Rather than trying to call AvalonBay Communities, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, AvalonBay Communities, Inc. has 1 phone number. It's not always clear what is the best way to talk to AvalonBay Communities, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for AvalonBay Communities, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AvalonBay Communities, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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