Xbox Email

Emailing Xbox Customer Support by GetHuman

No Email Address
For Customer Support
Ranked #1 of 3 contacts
Why do you want to write to Xbox?
Xbox does not have a customer service email address. Tell us what problem you're writing them about and we can give tailored advice on what to do.
Better than email: a live expert to chat with
We work with a company that staff former workers from companies like Xbox and other American technical experts that are on call 24/7 to answer questions or walk you through tricky problems if all else fails. The fee is small, considering they are ready to help you right now, live. Learn more

Customers recently wanted to email Xbox about the following:

A minor child made ***.** in purchases on my xbox one that I did not approve. I am at w...
x box live taken cash out and i need it back
Spent money on GTA * and bought cars and apartments and now there is nothing and I was...
There is a charge in my account for XBox and I do not know what or who it was for...
My Xbox crashes all the time
Can not get my xbox live gold membership on my account
stop trying to take money off my card, I did not athurize this
I wan you to canclle this card..
I spoke to a expert to help me share two x boxes, it was the third time contacting them...
my xbox controller wont connect to my xbox one wireless adapter
I need someone to contact me asap
Haven't received refund
Help me with my issue

Xbox Customer Service Email

The best way to get customer service help from Xbox is not email, but rather the information shown here. Also you can see here if our Skip the Wait on Hold feature is available when calling them or if they have live chat as a customer support option. Over the past 180 days, 331,566 GetHuman users who are Xbox customers have searched for an email address for Xbox customer support. And each time we have had to disappoint them and say that customer service is not available by email for them. But the good news is that we still have loads of information to help you resolve your Xbox issue! Being able to email Xbox would be nice, but luckily there's a way to talk to them that many customers prefer anyways, which is calling them at their 800-469-9269 customer phone number. The reason why customers try to send emails to Xbox is to see if they can handle their customer service issue, which comes in a wide variety. An example issue would be Report an Issue. Since you cannot email Xbox customer service, our best advice is to tell us what issue you are facing above so we can give you next steps for your specific problem. Beyond that, check out their next best contact information above and try that. Either way, we want you to get your problem addressed as quickly as possible. It's sometimes hard to find information about how best to contact companies like Xbox by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Xbox

Xbox does not provide customer service by email, but does provide it by phone. There are 3 ways to reach Xbox across 3 communication modes: phone, chat, web. In case you didn't realize there was an alternative, the best phone number for Xbox customer support is 800-469-9269. With our free tools, you can check out the current wait time for Xbox and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Xbox customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Xbox currently.

What's the connection between Xbox and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Xbox's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Xbox Contact Info

Email-based customer care with other companies

Forget email and just chat now!

Our partners in San Francisco have Xbox experts on hand, ready to help with your most complicated issues for only $25-40 a pop in case you get lost. Rather than waiting for a long back-and-forth over email, would you rather save time and chat now?
Pay to Chat with an Expert Now
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!