Roku Email

Emailing Roku Customer Support by GetHuman

customer.advocate@roku.com
Customer Service Email
Average reply: (100 hours)
Expect replies: Mon-Sat 8am-8pm PST
Usually writes back @ 3:30pm
Why do you want to write to Roku?

Roku Email Support - by the Numbers

Email address
customer.advocate@roku.com
Call-back available
NO
Department you are emailing
Customer Service
Customer service hours
Mon-Sat 8am-8pm PST
Most likely time of response
3:30pm
Average wait
100
Rank (overall)
4
Alternate methods
Quality of communication
73%
Quality of help
73%
Customer votes
213
Information last updated
Sat Jul 14 2018 10:00:00 GMT+0000 (UTC)
Best phone number
888-600-7658

Roku Customer Service Email

Email Roku customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Roku customer service. This information is according to 107,868 GetHuman users who are also Roku customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Roku customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Roku at their 888-600-7658 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Change my account information. When you email Roku one of their customer service agents sitting in one of their call centers, likely located in India or Philippines, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open Mon-Sat 8am-8pm PST. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Roku by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Roku

Roku provides customer service by email and also by phone. There are 4 ways to reach Roku across 4 communication modes: phone, chat, web, email. In case you didn't realize there was an alternative, the best phone number for Roku customer support is 888-600-7658. With our free tools, you can check out the current wait time for Roku and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Roku customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Roku currently.
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