Rockauto Email

Emailing Rockauto Customer Support by GetHuman

service@rockauto.com
Customer Service Email
Average reply: (28 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 9am
Why do you want to write to Rockauto?

Customers recently wanted to email Rockauto about the following:

Good Afternoon,*To whom it may concern, I am attempting to place an order via your webs...
Good day, i order a part and the wrong part was send. How can I get the part asap?
Want price on new engine
Need a part for a **** GMC Sierra Slt. A Enhance gate part **
Returned * packages on *******. * package that contained MAP sensor that was mailed to...
i Got charged for a return that i never got? And i requested a refund not a credit
I sent back a part that was not needed they said to go on rock auto.com this was back i...
I’m trying to return The core of a power steering gearbox on your website it says y’all...
I cancelled the order number ********* make sure this is cancelled . Ordered other rea...
I need * trans Cooler lines and a radiator for a **** Dodge Durango Hemi. I only see th...
Hello. Just wondering why my order will not go through. I paid through the National ban...
Purchased a bumper ******, spoke to someone like a week ago, rust on the exterior of t...
Help me with my issue

Rockauto Email Support - by the Numbers

Email address
service@rockauto.com
Call-back available
NO
Department you are emailing
Customer Service
Customer service hours
24 hours, 7 days
Most likely time of response
9am
Average wait
28
Rank (overall)
2
Alternate methods
Quality of communication
66%
Quality of help
57%
Customer votes
6,677
Information last updated
Mon Feb 10 2020 09:00:00 GMT+0000 (UTC)
Best phone number
866-762-5288

Rockauto Customer Service Email

Email Rockauto customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Rockauto customer service. This information is according to 241,950 GetHuman users who are also Rockauto customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Rockauto customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Rockauto at their 866-762-5288 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Return an Order. When you email Rockauto one of their customer service agents sitting in one of their call centers, likely located in Wisconsin, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Rockauto by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Rockauto

Rockauto provides customer service by email and also by phone. There are 3 ways to reach Rockauto across 2 communication modes: phone, email. In case you didn't realize there was an alternative, the best phone number for Rockauto customer support is 866-762-5288. With our free tools, you can check out the current wait time for Rockauto and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Rockauto customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Rockauto currently.

What's the connection between Rockauto and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Rockauto's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Rockauto Contact Info

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