Rockauto Email

Emailing Rockauto Customer Support by GetHuman

service@rockauto.com
Customer Service Email
Average reply: (29 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:15am
Why do you want to write to Rockauto?

Customers recently wanted to email Rockauto about the following:

Order number ********* . Parts ordered s****** & s****** as marked on boxes parts insid...
I odered * inner door handles for my chevy pick-up, package arrived, then was stolen of...
Never received part need my money back
I have not received but one item, rack and pinion bushing. My right side upper and lowe...
Want to talk to somebody over the phone
lost items... inoreder **********
I bought the wrong part for my ** honda pilot and I need to send it back. But I don't k...
I revived a email from Rock Auto saying that pay pal did not pay for order...
My name is Oscar Jackson I placed the order about * or * days ago for a radiator for a...
I didnt receive full credit for the * parts that I returned
Bought a oil pump for ** Pontiac GTO w****cid.*Oil pump fit but can not get the pick up...
Bought a oil pump for ** Pontiac gto w****ci. *Pump fit but I can not get the pick up t...

Help me with my issue

Rockauto Email Support - by the Numbers

Email addressservice@rockauto.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:15am
Average wait29
Rank (overall)2
Alternate methodsphone, email
Quality of communication65%
Quality of help58%
Customer votes6,679
Information last updatedTue Feb 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-762-5288

Rockauto Customer Service Email

Email Rockauto customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Rockauto customer service. This information is according to 241,950 GetHuman users who are also Rockauto customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Rockauto customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Rockauto at their 866-762-5288 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Return an Order. When you email Rockauto one of their customer service agents sitting in one of their call centers, likely located in Wisconsin, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Rockauto by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Rockauto

Rockauto provides customer service by email and also by phone. There are 3 ways to reach Rockauto across 2 communication modes: phone, email. In case you didn't realize there was an alternative, the best phone number for Rockauto customer support is 866-762-5288. With our free tools, you can check out the current wait time for Rockauto and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Rockauto customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Rockauto currently.

What's the connection between Rockauto and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Rockauto's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Rockauto Contact Info

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