Redbox Email

Emailing Redbox Customer Support by GetHuman

customerservice@redbox.com
Customer Service Email
  • The average reply comes back in around 21 hours.
  • Email is monitored 24 hours, 7 days, so expect a reply during that timeframe in a given day.
Resolving a customer issue over email may work, but we highly recommend describing your issue so that we may get you answers tailored to your exact problem before you start reaching out to Redbox.

Customers recently wanted to email Redbox about the following:

I've been overcharged by redbox at Walmart in Hazlehurst GA. I rented the movies Saturd...
When I rented a movie I got ACD the movie was not in the case and I got charged
I reserved a movie on-line then went to pick it up and the kiosk is out of order. Still...
will not allow me to use promo from tmobile tuesdays for a free rental dvd
I purchased two movies and did not receive them
My son rented movies with my bank card. I thought i returned all of them however i jus...
Questions on redbox plus
If I rent a movie and don’t finish watching it they might, can I finish the next day ?
Can't return movies because redbox isn't working!
Purchased * movies from your machine and now my account is overdrawn because of a ** do...
Reserved * movies and we're at the location and says we don't have a reservation?!
Where is my order number **** and ****. I have already paid for it. Not receiving any r...

Help me with my issue

Redbox Email Support - by the Numbers

Email addresscustomerservice@redbox.com
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:45am
Average wait21
Rank (overall)2
Alternate methodsweb, email
Quality of communication83%
Quality of help92%
Customer votes376
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Redbox Customer Service Email

Email Redbox customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Redbox customer service. This information is according to 48,744 GetHuman users who are also Redbox customers over the past 180 days. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Returns. When you email Redbox one of their customer service agents sitting in one of their call centers, likely located in Texas or Louisiana or Arkansas or Virginia, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Redbox by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Redbox

Redbox provides customer service by email, even though they do not have a phone number. There are 2 ways to reach Redbox across 2 communication modes: web, email. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Redbox customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Redbox currently.

What's the connection between Redbox and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Redbox's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Redbox Contact Info

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