Redbox Email

Emailing Redbox Customer Support by GetHuman

Questions@redbox.com
Customer Service Email
Average reply: (24 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 3:30pm
Why do you want to write to Redbox?

Customers recently wanted to email Redbox about the following:

Our movie was all scratched up and we wasted * dollars for a movie that gave us nothing...
I am trying to rent a movie, have entered my credit card information--and it still won...
Rented The Meg today *And want to purchase it *How much?*Use same card for purchase
I went to return my red box rentals and one disc got stuck so I had to drive to another...
I was billed ** to my credit card I need to no what for
My number is ********** I am the one trying to understand why your taking money from my...
Your company took money from me and I did not rent or purchase nothing for you to take...
I returned a movie * weeks ago rented on sunday returned on monday an I was billed for...
I need to return a DVD..when I returned it I did not have the DVD inside the case..so I...
I can*t find the "Send New Case", button where I was told to look. how do I get a repla...
How to rent movie over phone fromRedbox
I’ve been charged randomly

Help me with my issue

Redbox Email Support - by the Numbers

Email addressQuestions@redbox.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response3:30pm
Average wait24
Rank (overall)3
Alternate methodsphone, chat, email
Quality of communication69%
Quality of help71%
Customer votes373
Information last updatedSun Oct 18 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-733-2693

Redbox Customer Service Email

Email Redbox customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Redbox customer service. This information is according to 48,744 GetHuman users who are also Redbox customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Redbox customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Redbox at their 866-733-2693 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Returns. When you email Redbox one of their customer service agents sitting in one of their call centers, likely located in Texas or Louisiana or Arkansas or Virginia, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Redbox by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Redbox

Redbox provides customer service by email and also by phone. There are 3 ways to reach Redbox across 3 communication modes: phone, chat, email. In case you didn't realize there was an alternative, the best phone number for Redbox customer support is 866-733-2693. With our free tools, you can check out the current wait time for Redbox and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Redbox customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Redbox currently.

What's the connection between Redbox and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Redbox's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

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