Pottery Barn Email

Emailing Pottery Barn Customer Support by GetHuman

Customer Service Email
Average reply: (67 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 10:45am
Why do you want to write to Pottery Barn?

Customers recently wanted to email Pottery Barn about the following:

Lamp. Finial attachment broke off. Is there a replacement part? Now I cant put lampshad...
I'd like to purchase a sofa but want to know more about your greenguard gold policies...
I have twi Vince Brass Garden Stool bought a while ago at the Winter Park, FL Potter Ba...
Have not received my birthday rewards, birthday is January **. Was told by customer ser...
Delay AGAIN for dining room table. I already paid for it…
Received an email saying an order will now be delivered in March even though there was...
I ordered the Merry stocking holders last week and have not received an order update.
Order delay. Went to check tracking and it says delivery will now be May because back o...
Order placed and paid for on *-**-**** at Omaha NE Regency store. The original estim...
Two of the set of four glasses I received were broken upon delivery - one shattered and...
I placed two furniture orders at Pottery Barn, the tracking page links are included bel...
Start return for order ************

Help me with my issue

Pottery Barn Email Support - by the Numbers

Email addresscustomerservice@potterybarn.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response10:45am
Average wait67
Rank (overall)3
Alternate methodsphone, chat, email, web
Quality of communication80%
Quality of help97%
Customer votes25
Information last updatedTue Jan 31 2023 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-779-5176

Pottery Barn Customer Service Email

Email Pottery Barn customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for Pottery Barn customer service. This information is according to 8,556 GetHuman users who are also Pottery Barn customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, Pottery Barn customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling Pottery Barn at their 888-779-5176 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Cancel order. When you email Pottery Barn one of their customer service agents sitting in one of their call centers, likely located in null, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like Pottery Barn by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting Pottery Barn

Pottery Barn provides customer service by email and also by phone. There are 5 ways to reach Pottery Barn across 4 communication modes: phone, chat, email, web. In case you didn't realize there was an alternative, the best phone number for Pottery Barn customer support is 888-779-5176. With our free tools, you can check out the current wait time for Pottery Barn and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best Pottery Barn customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact Pottery Barn currently.

What's the connection between Pottery Barn and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer Pottery Barn's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

Pottery Barn Contact Info

Email-based customer care with other companies

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!